Veterinary Hospital Operations Manager
About The Position
Eastern Carolina Veterinary Medical Center (ECVMC) is seeking an experienced Veterinary Hospital Operations Manager to join our growing specialty and emergency hospital in Wilmington, NC. This is a unique opportunity for an accomplished veterinary leader to partner directly with the Hospital and Medical Directors in overseeing hospital operations, employee engagement, financial performance, and strategic growth initiatives. We are looking for a leader who thrives in a fast-paced environment, enjoys developing teams, and is eager to play a meaningful role in the continued growth and success of one of the region's leading specialty and emergency hospitals. Candidates with advanced specialty and emergency leadership experience may have opportunities for expanded responsibilities and long-term career growth within hospital leadership.
Requirements
- Veterinary hospital leadership, practice management, hospital operations, or specialty hospital leadership experience
- Experience managing staffing, employee relations, payroll, and budgets
- Strong operational, financial, and business management skills
- Proven ability to lead teams and drive organizational success
- Excellent communication, coaching, and problem-solving abilities
- Experience navigating a fast-paced, high-volume environment
- Ability to champion change, improve processes, and support hospital growth
Nice To Haves
- Experience with ezyVet or veterinary practice management software preferred
- Specialty and emergency veterinary experience strongly preferred
Responsibilities
- Serve as a key member of the hospital leadership team, helping ensure operational excellence across all departments while supporting exceptional patient care, client service, and employee engagement.
- Drive hospital performance through effective staffing strategies, workflow optimization, financial oversight, recruiting initiatives, and operational planning.
- Partner with department leaders to solve challenges, improve efficiency, support employee development, and maintain a positive, collaborative culture.
- Provide exposure to hospital financial management, strategic planning, operational growth initiatives, workforce planning, and leadership development.
- Serve as an important resource for managers and employees throughout the hospital.
- Manage hospital operations and workflow.
- Oversee staffing strategy, scheduling, and labor.
- Support financial reporting, payroll, and budget participation.
- Manage DVM production reporting and operational analytics.
- Ensure OSHA compliance and hospital safety programs.
- Manage technology systems, equipment, and vendors.
- Oversee recruiting, onboarding, and employee development.
- Provide leadership coaching, employee engagement, and culture initiatives.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Employer Match
- Paid Time Off Available Upon Hire
- Employee Assistance Program
- Veterinary Social Worker Support
- Employee Pet Insurance
- Employee Pet Care Discounts
- Uniform Allowance
- Employee Referral Bonus Program
- Leadership Development Opportunities
- Collaborative and Supportive Leadership Team
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
