Veterinary Emergency Department Lead Veterinarian

BluePearl Pet Hospital•Irvine, CA

5d•Onsite

About The Position

BluePearl Pet Hospital in Irvine, CA is seeking a full-time ER Service Head who will work side by side with our ER clinicians, specialists, and leadership team. This role involves managing the ER clinicians, facilitating meetings, mentoring staff, overseeing case management, and integrating emergency and specialty services. The ER Service Head will also assist in patient safety reporting, recruiting new clinicians, customer service issues, implementing new initiatives for ER patient care, and collaborating with hospital leadership and P&O on personnel matters. Additionally, this role involves assisting with performance reviews, client and pDVM concerns, and overseeing capital purchases for the ICU/ER department. BluePearl is a 24-hour pet hospital providing exceptional specialty and emergency care, located in Irvine, California.

Requirements

DVM from accredited university
Successfully completed an internship
At least three years of ER experience

Nice To Haves

Previous leadership experience preferred

Responsibilities

Manage the schedule for all ER Clinicians, including PTO requests, as relevant by hospital.
Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
Mentor ER Clinicians and new ER/ICU support staff.
Oversee ER Clinician case management and providing guidance as needed on case management decisions.
Integrate the emergency and specialty services to successfully manage all hospitalized cases.
Act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
Actively contribute to recruiting new Emergency Clinicians.
Ensure new hires have been assigned a mentor to support retention and engagement.
Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues.
Assist with performance reviews.
Assist management team with client and pDVM concerns when necessary.
Work with management team to oversee capital purchases for ICU/ER department.