Veterinary Doctor Assistant

Western Veterinary Partners•Los Gatos, CA
•$28 - $32•Onsite

About The Position

The Whole Pet Vet Hospital & Wellness Center is seeking an experienced Doctor Assistant to support our DVM team and help keep patient care moving efficiently throughout the day. This is a unique administrative and clinical support role for someone who enjoys organization, communication, and being at the center of a busy veterinary team. The Doctor Assistant serves as a central liaison between DVMs, clients, CSRs, and the clinical team, supporting up to three doctors per shift. While this role maintains Veterinary Assistant skills and may provide hands-on patient support when needed, the primary focus is coordinating communication, organizing priorities, and reducing the administrative burden on the DVM team.

Requirements

  • 5+ years of experience in a veterinary assistant role, with experience in client service preferred
  • Proficiency in basic veterinary terminology and patient care
  • Strong organizational skills and ability to prioritize and manage multiple tasks throughout the day
  • Safe animal handling and restraint skills for dogs and cats
  • Knowledge of common veterinary medications and basic drug calculations
  • Excellent communication skills with DVMs, clients, CSRs, and the clinical team
  • Strong attention to detail and ability to maintain accurate medical records and documentation
  • Ability to coordinate follow-up, track outstanding tasks, and ensure appropriate completion or handoff
  • Comfortable providing client education, discussing treatment plans and discharge instructions, and demonstrating home care
  • Ability to provide hands-on Veterinary Assistant support with exams, treatments, and outpatient procedures when needed
  • Dependable, collaborative, and committed to exceptional patient care and client service

Nice To Haves

  • Candidates who hold a California Veterinary Assistant Controlled Substances Permit (VACSP) preferred
  • Fear Free Certification or willingness to become certified

Responsibilities

  • Reviewing DVM schedules and appointments and helping prioritize the day's workflow
  • Monitoring doctor task lists, communications, and outstanding patient needs
  • Coordinating client callbacks, follow-up, and communication with the veterinary team
  • Providing client education and demonstrating home care instructions to help clients confidently care for their pets after visits
  • Preparing same-day treatment estimates and supporting timely client communication
  • Auditing medical records for completion and helping ensure documentation is up to date
  • Coordinating communication between DVMs, CSRs, and the clinical team
  • Tracking outstanding tasks and ensuring they are completed or appropriately handed off
  • Providing hands-on Veterinary Assistant support when hospital needs require it
  • Helping DVMs and clinical team members stay organized and focused on patient care

Benefits

  • Bonus package: Up to $500 depending on experience
  • Medical, dental, and vision insurance with HSA options and choice of UnitedHealthcare or Kaiser Permanente
  • Life insurance and disability
  • Employee Assistance Program
  • 401k with company match
  • Paid time off in accordance with site policy and applicable law
  • Personal pet discount
  • Uniform allowance
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