Veterinary Customer Service Representative (Overnights/3rd Shift)
About The Position
Are you a Customer Service professional looking to step into a vital role in a lively ER/Specialty setting? If you are looking to advance and grow professionally, the incredible team at IndyVet Emergency and Specialty in Indianapolis, IN would like to talk to you. IndyVet Emergency and Specialty Hospital is an AAHA and Cat Friendly hospital that has provided innovative and compassionate care to Indianapolis and its surrounding communities for over 25 years. Our team collaborates to provide aid and comfort to pets and their families when unforeseen medical conditions arise. Our facility boasts human-grade MRI, CT, a blood banking program, an in-house laboratory, digital radiology, Ezyvet, and VetRadar. The ideal candidate for this role has previous customer service experience in a healthcare setting. Experience in vet medicine is highly preferred. This person has a very established skillset and navigates all communication, including conflict, professionally and courteously. This is an invaluable position to serve the staff using creative problem-solving, upholding our gold standard of patient care, and continuing to foster a culture of teamwork.
Requirements
- Previous customer service experience in a healthcare setting
- Established skillset in professional and courteous communication, including conflict resolution
Nice To Haves
- Experience in vet medicine
Responsibilities
- Serve the staff using creative problem-solving
- Uphold our gold standard of patient care
- Continue to foster a culture of teamwork
- Navigate all communication, including conflict, professionally and courteously
Benefits
- CE Allowance
- Uniform Allowance - including SHOES!
- Paid Time Off
- Paid Holidays
- Employee Pet Discount
- 401k
- Medical/Dental/Vision
- Disability Insurance
- Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
