Veterinary Client Care Specialist

Ethos Veterinary Health • Fredericksburg, VA

3d • $20 - $25 • Onsite

About The Position

Client Care Specialist, Emergency. Are you looking for a new and exciting work environment? Do you have a passion for emergency veterinary care and enjoy working on a fast-paced team? We might be the perfect fit for you! Virginia Veterinary Centers is a multi-specialty referral practice and emergency hospital caring for animals in the greater Richmond area/Midlothian/Fredericksburg. Locally owned and operated for over 35 years!

Requirements

• High school diploma or equivalent is required.
• Available to work: days or evenings (weekends will be required)
• Qualified candidates should be friendly, poised and have a client focused approach.
• Excellent communication skills both written and verbal
• Proficient typing skills
• Ability to multi-task in a fast-paced environment
• Ability to quickly learn how to use internal company software systems.
• Must be well organized.
• Ability to handle high pressure and stressful situations and events in a calm supportive manner.
• Ability to review estimates, discuss financial options, and process payments.

Nice To Haves

• High volume receptionist experience with a desired proficiency in a multi- line phone and computer systems are preferred.
• Vocational certificate/ diploma in business or office administration is preferred.
• Experience in the veterinary or medical field is preferred.

Responsibilities

• Answering phones
• Scheduling/ Coordinating patient appointments
• Data entry, filing, email
• Patient discharge
• Maintain a clean and safe hospital lobby for employees, clients, and patient
• Be compassionate, as well as client and patient focused.

Benefits

• Medical, Dental, Vision
• 401(k)
• Paid Time Off
• CE Allowance + Free VetBloom (RACE-approved CE) access
• Veterinary Technician scholarship opportunities
• VTNE and/or license reimbursement
• Uniform allowance
• Employee pet discount
• Disability & Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED