Veterinary Care Coordinator
About The Position
VCA Aurora Animal Hospital invites you to be our newest Emergency Patient Care Coordinator! Schedule: Full-time opportunity. We utilize a 4x 10 hour schedule. Swing/ 2ndShift, with rotating weekends and some holidays ( 2 winter and 1 summer) required. Compensation: $ 21 - 23/ hr. Starting range is determined by license, skill set, and years of experience in the field. Financial growth opportunities available. As a Patient Care Coordinator, you will play a vital role in supporting our Doctors and Technician team by ensuring a seamless and positive experience for our clients and patients. Your ability to create a welcoming, low-stress environment will be essential in delivering exceptional patient care and client service.
Requirements
- Confidence around pets
- Medical background, such as veterinary technician, human healthcare, or pharmaceutical
- Ability to work weekends and evenings. This is an overnight position.
Responsibilities
- Serve as a primary point of contact for clients, providing in-depth education on treatment plans, procedures, and discharge instructions.
- Coordinate patient care services to ensure efficient workflow and continuity of care.
- Accurately enter and review charges to maintain precise billing and medical records.
- Collaborate with all hospital departments to support seamless communication and patient care.
- Manage and maintain medical records, charts, reports, and correspondence with accuracy and confidentiality.
Benefits
- Access to the people and financial resources of a large veterinary community
- Leadership Opportunities and Career Development Programs
- Opportunities to give back through strong Shelter partnerships and VCA Charities
- Free mental wellness subscriptions (Head Space and 12 Lyra Health Sessions)
- In-hospital Social Worker
- Referral bonuses and Competitive wages
- Medical, dental & vision insurance for you and your family
- Life, long and short-term disability insurance included
- Paid parental leave
- Paid vacation, sick time, and holiday pay
- 401(k) with corporate match
- Pet care discounts (40-100%)
- Associate-led equity, inclusion, and diversity groups
- Free Continuing Education through our online WoofU
- Associate discounts on major cell phone carriers, car rentals, entertainment, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
