Veterinary Client Care Coordinator, CVES

Ethos Veterinary Health • Clarksville, TN

6d • $17 - $23

About The Position

This position combines ICU Assistant responsibilities with client care coordination for specialty departments. The role supports high-quality patient care while serving as a communication liaison between clients, DVMs, referring veterinarians, and the specialty team.

Requirements

• Skilled in veterinary triage, diagnostics, and nursing care with strong knowledge of disease processes and pharmacology
• Ability to perform treatments, procedures, and diagnostics efficiently and accurately in a fast-paced environment
• Strong critical thinking skills with the ability to adapt in high-stress or emergent situations
• Excellent communication and client service skills; able to interact clearly and compassionately with clients and team members
• Team-oriented with prior customer service experience and flexible availability (days, nights, weekends, and holidays)

Responsibilities

• Provide ICU patient care including restraint, monitoring, medication administration, and assisting with diagnostics and procedures
• Support DVMs with treatment plans, anesthesia, radiographs, and lab work
• Communicate with clients regarding treatment plans, updates, discharges, and home care instructions
• Coordinate appointments, medical records, lab submissions, and case preparation for specialty services
• Maintain accurate medical records and ensure continuity of care for hospitalized and discharged patients

Benefits

• Paid Time Off
• Medical, Dental, and Vision insurance
• Short and Long-Term Disability and Life Insurance
• 401k retirement plan with employer matching
• Discounted employee pet products and services
• CE Allowance
• Penn Foster Scholarship and Sponsorship Program
• Licensure renewal and out-of-state transfer reimbursements
• Uniform allowance
• Cell phone discount
• YMCA corporate memberships
• Team building and volunteer events
• Career development opportunities
• Newly renovated, state-of-the-art hospital
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed