Veterinary Assistant - Community Medicine (Spay/Neuter)

SAN FRANCISCO SPCA•San Francisco, CA

6d•Onsite

About The Position

Join the SF SPCA’s Community Medicine team and help provide compassionate, high-quality veterinary care to animals and the people who care for them. We’re looking for a Veterinary Assistant who enjoys hands-on patient care, working as part of a collaborative clinical team, and helping a busy veterinary program run smoothly. In this role, you’ll support patients throughout their visit—from surgical check-in and preparation through recovery and discharge. Responsibilities include assisting with treatments and procedures, safely handling and transporting patients, supporting anesthesia and recovery based on experience, maintaining and preparing surgical instruments, restocking supplies, preparing kennels and clinical workspaces, maintaining accurate medical records, and communicating with clients about their pets’ care. We’re looking for someone who is compassionate, dependable, detail-oriented, comfortable working in a fast-paced veterinary environment, and committed to humane animal handling and excellent client service. Previous veterinary assistant experience is required. This is a full-time or part-time, non-exempt position with the SF SPCA’s Community Medicine Department.

Requirements

Experience working as a veterinary assistant required
College coursework with an emphasis on animal-related science preferred
Commitment to the mission, values, goals, and success of the San Francisco SPCA
Experience with humane animal handling and restraint techniques of healthy, ill, and feral animals
Experience in caring for and handling animals in a safe, effective and humane manner, especially larger and possibly untrained pets
Comfortable working in the shelter environment and willing to accommodate animals in the work place
Computer literate and able to master veterinary software as applicable to clinic operations
Knowledge of basic dog and cat physiology, anatomy, and behavior as it relates to understanding the general health of animals.
Ability to understand and communicate pertinent medical information with colleagues and clients
Self-motivated and able to initiate and complete tasks

Responsibilities

Depending on level of experience, roles range from sterile resources to anesthesia recovery to anesthesia prep and monitoring
Veterinary Assistants provide patient care by performing treatments as directed by veterinarian, monitor patients, and assist in procedures
Clean, wash, inspect, package, and prepare surgical instruments for sterilization; maintain surgical instruments and sterile supplies according to established protocols
Safely transport patients from the operating room to the recovery area, and from recovery to their assigned kennel, supporting appropriate patient handoffs and monitoring
Restock clinical and surgical supplies and prepare kennels, treatment areas, and workspaces for the next day
Understand standard veterinary terminology, procedures and animal health issues
Provide thorough, detailed and compassionate patient care while providing excellent client services for the patient’s caretaker
Knowledge of safe and gentle patient handling, anatomy and physiology, medical math, medical terminology, administering injections, performing phlebotomy, pharmacology and disease processes
Understanding of physiologic normals and abnormals
Follow veterinary care protocols for animals in the Community Medicine Department - including medical, behavior and general care protocols for the health and well-being of the animals; individually and as a herd
Comply with all laws pertaining to controlled substances
Facilitate good working relationships through teamwork and collaboration to provide the best patient care
Maintain and create patient records by accurately recording treatments, examinations, and test results on computerized patient charts and other medical records
Participate in regular staff meetings
Admit and release animals from Community Medicine in a responsive, courteous, and tactful manner to both internal and external clients
Inform clients of any pertinent medical information regarding animal care – communicate release instructions
Practice and encourage the humane treatment of animals
Provide quality customer service to clients, volunteers, and staff while actively promoting our mission, services, programs and events
Promote donation and giving opportunities as appropriate