Veterinary Assistant

Banfield Pet Hospital•Ontario, CA

21h•Onsite

About The Position

The Veterinary Assistant is a key member of the hospital team at Banfield Pet Hospital, responsible for supporting and assisting veterinarians and veterinary technicians. This role ensures the safety of pets, clients, and other associates, and contributes to the continuity of quality veterinary care. Key aspects include advocating for pets, educating clients on pet health, and providing professional, efficient, and exceptional service to ensure client and pet comfort. Vet Assistants utilize their technical skills daily, adhering to state practice acts and NAVTA guidelines. The position also involves maintaining patient flow, communicating with the veterinary team, performing procedures that do not require veterinarian or vet tech assistance, and upholding hospital standards for cleanliness and organization. Additionally, Vet Assistants educate clients about Optimum Wellness Plans® and preventive care, and may mentor other team members. Banfield is committed to supporting professional growth through performance development plans, learning opportunities, and networking events, fostering an inclusive environment where associates' health and well-being are prioritized.

Requirements

Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice
Dedicated to their work
Have a positive attitude
Use our Five Principles -- Quality, Responsibility, Mutuality, Efficiency and Freedom – as their guide
Action Oriented
Customer Focused
Good Listeners
Effective Communicators

Nice To Haves

Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities
High school diploma or equivalent preferred

Responsibilities

Support and assist the veterinarians and veterinary technicians
Ensure the safety of pets, clients and other associates
Ensure the continuity of quality veterinary care
Advocate for pets
Educate clients on all aspects of pet health
Provide professional, efficient and exceptional service at all times
Make sure that clients and pets are comfortable in the hospital
Use technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties
Help maintain the flow of patients
Communicate with the veterinarian and vet techs
Carry out or set up procedures that do not require veterinarian or vet tech assistance
Adhere to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized
Educate clients about our Optimum Wellness Plans® and the importance of preventive care
Mentor other members of the hospital team

Benefits

401(k) participation
Paid time off
Optimum Wellness Plans for your pets
Medical insurance (based on eligibility)
Vision insurance (based on eligibility)
Dental insurance (based on eligibility)
Life insurance (based on eligibility)
Disability insurance (based on eligibility)
Performance development plans designed to help you reach your established careers goals
Relevant learning opportunities
Networking events
Ways to offer your skills to your community
Comprehensive Medical, Dental, and Vision Insurance
Generous Retirement Plans (401(k) and Roth)
Generous company match (for retirement plans)
Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
Paid Time Off and Holidays
Top-Tier Mental Health and Wellbeing Resources (including free coaching and counseling sessions)
Associate Life Insurance (company-paid)
Supplemental Life Insurance
Company-Paid Short- and Long-Term Disability
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Paid Parental Leave (for both birth and adoption)
Continuing Education Allowance (for Eligible Positions)
Back-Up Child and Elder Care & Family Support Resources
Fertility and Family Building Support
Digital Exercise Therapy
Voluntary Protection Benefits (coverage for hospital stays, critical illness, and accidents)
Legal Plan
Identity Protection
Commuter Benefits
Three Free Optimum Wellness Plans for Pets
Exclusive Discounts on products and services