Veterinary Assistant

AmeriVet•Grass Lake, MI

About The Position

Grass Lake Animal Hospital is seeking an experienced, dependable, and compassionate Veterinary Assistant to provide care to pets and support their families. The role involves assisting veterinarians and technicians with examinations, treatments, procedures, diagnostic testing, and patient care, while also helping maintain a welcoming and well-organized hospital. The ideal candidate has previous veterinary hospital experience, strong animal-handling skills, a positive attitude, and the ability to work effectively in a fast-paced, team-focused environment. This is a full-time position with a consistent four-day schedule: Monday, Tuesday, Wednesday, and Friday. Thursdays and weekends are off. Starting pay is $16.00 per hour. The posting describes opportunities for continued learning and development, a supportive work environment, and benefits for full-time employees.

Requirements

  • Previous veterinary assistant experience is required.
  • Strong animal handling and restraint skills.
  • Excellent customer service, communication, and phone etiquette skills.
  • Ability to multitask, prioritize responsibilities, and stay organized in a fast-paced veterinary hospital.
  • Strong attention to detail and accuracy.
  • Comfort using computers and learning veterinary practice management software.
  • Ability to handle difficult or emotional situations with patience, compassion, and professionalism.
  • Dependability, a strong work ethic, and ability to work effectively as part of a team.
  • Positive attitude, willingness to learn, and ability to adapt to changing responsibilities.
  • Genuine passion for animal care, client education, and helping pets and their families.

Responsibilities

  • Assist veterinarians and technicians during examinations, treatments, and procedures.
  • Safely handle and restrain dogs and cats.
  • Prepare exam rooms, equipment, and supplies for appointments and procedures.
  • Obtain patient histories and communicate effectively with clients.
  • Assist with laboratory procedures, diagnostic testing, and patient care.
  • Greet clients and their pets and create a friendly, welcoming environment.
  • Answer phone calls, schedule appointments, and respond to client inquiries.
  • Check patients in and out, process payments, and review invoices.
  • Maintain accurate patient records and update client information.
  • Coordinate medication refill requests and communicate with the veterinary team.
  • Address client questions and concerns professionally and compassionately.
  • Maintain a clean, organized, and safe hospital environment.
  • Provide exceptional customer service and compassionate patient care.
  • Collaborate with veterinarians, technicians, and fellow team members to support efficient daily operations.

Benefits

  • Continuing education allowance of $500 annually.
  • Uniform allowance of $120 after 90 days of employment.
  • Paid time off.
  • Sick time.
  • Additional employee benefits are available.
  • Pet care discounts after 90 days of employment.
  • Opportunities to continue learning and developing veterinary skills.
  • Tailored development programs, mentorship, and career pathing.
  • Performance bonuses.
  • 401(k) matching.
  • Student loan assistance.
  • Health, dental, vision, and life insurance.
  • Mental health resources.
  • Paid holidays.
  • Supportive, collaborative work environment.
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