Veterinary Assistant

AmeriVet•Grass Lake, MI
•Onsite

About The Position

Grass Lake Animal Hospital is hiring an experienced Veterinary Assistant to join its veterinary team in Grass Lake, Michigan. The role is full-time, with a four-day schedule on Monday, Tuesday, Wednesday, and Friday; Thursdays and weekends are off. Starting pay is $16.00 per hour. The ideal candidate has previous veterinary hospital experience and is dependable, motivated, compassionate, and comfortable working in a fast-paced environment. The assistant supports veterinarians, technicians, clients, and patients while helping maintain efficient daily operations and a welcoming, safe hospital environment.

Requirements

  • Previous veterinary assistant experience is required.
  • Strong animal handling and restraint skills.
  • Excellent customer service, communication, and phone etiquette skills.
  • Ability to multitask, prioritize responsibilities, and stay organized in a fast-paced veterinary hospital.
  • Strong attention to detail and accuracy.
  • Comfort using computers and learning veterinary practice management software.
  • Ability to handle difficult or emotional situations with patience, compassion, and professionalism.
  • Dependable, hardworking, and able to work effectively as part of a team.
  • Positive attitude, willingness to learn, and ability to adapt to changing responsibilities.
  • Genuine passion for animal care, client education, and helping pets and their families.

Responsibilities

  • Assist veterinarians and technicians during examinations, treatments, and procedures.
  • Safely handle and restrain dogs and cats.
  • Prepare examination rooms, equipment, and supplies for appointments and procedures.
  • Obtain patient histories and communicate effectively with clients.
  • Assist with laboratory procedures, diagnostic testing, and patient care.
  • Greet clients and pets and help create a friendly, welcoming environment.
  • Answer incoming phone calls, schedule appointments, and respond to client inquiries.
  • Check patients in and out, process payments, and review invoices.
  • Maintain accurate patient records and update client information.
  • Coordinate medication refill requests and communicate with the veterinary team.
  • Address client questions and concerns professionally and compassionately.
  • Maintain a clean, organized, and safe hospital environment.
  • Provide exceptional customer service and compassionate patient care.
  • Collaborate with veterinarians, technicians, and fellow team members to support efficient daily operations.

Benefits

  • $500 annual continuing education allowance.
  • $120 uniform allowance after 90 days of employment.
  • Paid time off (PTO).
  • Sick time.
  • Additional employee benefits are available.
  • Pet care discounts after 90 days of employment.
  • Opportunities to continue learning and developing veterinary skills.
  • Tailored development programs, mentorship, and career pathing.
  • Performance bonuses.
  • 401(k) matching.
  • Student loan assistance.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Mental health resources.
  • Paid holidays.
  • Supportive, collaborative, team-focused work environment.
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