Veterinary Assistant

Vetcor • Louisville, KY

15d • Onsite

About The Position

Plantation Animal Clinic in Louisville, Kentucky, is a growing four-doctor small animal practice looking for a versatile Veterinary Assistant/Receptionist to join our team. We recently expanded our hospital with two additional exam rooms, a new treatment area, a dedicated dental space, and a procedure area — giving our team more room to do what we do best: provide excellent medicine and compassionate service. This role is ideal for someone who enjoys variety. One moment you may be helping a client understand a doctor's recommendations, and the next you may be assisting with animal handling during an exam. If you enjoy working with both people and pets and want to be part of a team that truly supports one another, we'd love to meet you.

Requirements

• Previous veterinary assistant, veterinary receptionist, or customer service experience is preferred
• A genuine interest in both client service and hands-on animal care
• Confidence handling pets or a willingness to learn
• Strong verbal and written communication skills
• A positive, dependable, and team-focused attitude
• The ability to explain information clearly and professionally to clients
• Strong organizational and time-management skills
• The ability to multitask in a busy veterinary environment
• Comfort switching between reception and clinical responsibilities
• A willingness to learn new skills and grow professionally
• Compassion for patients and the people who care for them
• Flexibility and a willingness to support teammates regardless of role
• Availability to work rotating Saturdays
• A commitment to exceptional patient care and client service

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion
• Assist veterinarians during exams and routine patient care
• Safely and confidently handle and restrain patients
• Support doctors and technicians during treatments and procedures
• Help prepare exam and treatment areas for patient care
• Communicate clearly with clients about doctor recommendations and next steps
• Help clients understand services, treatment plans, estimates, and hospital policies
• Answer phones and assist with scheduling and client questions
• Check patients in and out for appointments
• Maintain accurate client and patient information
• Process payments and assist with basic administrative responsibilities
• Support patient flow throughout the hospital
• Help maintain clean, organized, and well-stocked work areas
• Collaborate with teammates across reception and clinical areas
• Provide compassionate support during routine and stressful situations
• Jump in wherever needed to help the hospital run smoothly

Benefits

• Competitive pay
• 401(k) matching
• Roth retirement savings
• Tuition support for qualifying veterinary technician programs
• Flexible spending options
• Referral bonuses
• Medical, dental, and vision insurance
• Supplemental coverage
• Paid parental leave for eligible employees
• Generous paid time off
• Employee pet care benefits
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• State license reimbursement
• VTNE reimbursement
• TechLife Professional Development Program
• Paid holidays
• Employee Assistance Program
• Employee discounts
• Predictable scheduling
• Dedicated lunch breaks
• No nights or Sundays
• Team culture built around work-life balance
• Free or discounted laboratory work for employee pets
• Pet discounts on veterinary services and products
• Pet food discount program
• Mentorship and opportunities to expand both clinical and client service skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed