Veterinary Assistant III
About The Position
Assist veterinarians in providing medical care and treatment for animals and exceptional customer service to patrons. This position works directly with underserved community members and their pets to provide high-quality, affordable veterinary care through urgent care, spay/neuter, and vaccine clinics. The position also includes CSU Spur educational responsibilities, including communicating with varied audiences about veterinary work in real time in an on-view setting, coordinating with a CSU education facilitator to ensure content accuracy, and overseeing related equipment needs. Travel to different work sites may be required. The schedule consists of four ten-hour shifts.
Requirements
- Associate’s degree in veterinary technology or equivalent experience.
- Completion of a veterinary technician internship or comparable experience.
- Working knowledge of current veterinary practices.
- Strong interpersonal communication skills.
- Demonstrated success in customer service.
- Ability to work in a team environment.
- High attention to detail.
- Strong desire to serve under-resourced communities with respect and compassion.
Nice To Haves
- Experience with EzyVet veterinary software.
Responsibilities
- Assist veterinarians with surgical and medical procedures, including dentistry, high-volume/high-quality surgery, and non-elective surgery.
- Plan daily surgery flow to maximize efficiency while maintaining high standards of patient care.
- Calculate and administer anesthesia; induce anesthesia, intubate, monitor animals under anesthesia, prepare patients for surgery, and maintain surgery logs and anesthesia sheets.
- Independently manage anesthesia complications, particularly for critical anesthesia patients.
- Perform medical treatments and diagnostics as directed by veterinarians.
- Provide exceptional first-line customer service to patrons.
- Ensure a smooth and timely flow of office calls from check-in through discharge.
- Communicate effectively with clients, including obtaining medical consent, providing patient discharge instructions, and delivering client education as recommended by the doctor.
- Handle and restrain animals appropriately.
- Perform client call-backs.
- Fill client prescriptions and maintain required drug logs.
- Use and maintain medical equipment.
- Enter accurate data into the hospital software system to update client and animal records.
- Maintain a professional and courteous demeanor in challenging or stressful situations.
- Contribute to and lead initiatives to improve processes and procedures.
- Communicate veterinary work accurately to varied audiences in real time in an on-view educational setting.
- Partner with the CSU education facilitator to ensure accuracy of educational content.
- Oversee technical aspects of equipment needed for the CSU educational partnership and alert management to issues as needed.
- Make patrons and their needs a primary focus; communicate clearly, cooperatively, professionally, and respectfully with employees, the general public, and business partners.
- Support a positive team environment, address conflict directly, and appropriately express concerns.
- Travel to different work sites if required.
Benefits
- Medical, dental, and vision benefits
- 401(k) with matching
- Flexible spending accounts
- Life insurance
- Short-term disability insurance
- Paid Time Off (PTO)
- Paid sick time
- Sabbatical
- Holiday pay
- Employee discounts
- Discounted pet insurance
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
