Veterinary Assistant III

Humane Colorado • Denver, CO

13d

About The Position

The Veterinary Assistant III assists veterinarians with medical care and treatment for animals while providing exceptional customer service to patrons. The position serves underserved community members and their pets through urgent care, spay/neuter, and vaccine clinics, with a focus on high-quality, affordable veterinary care. It also includes communicating veterinary work to audiences in real time in an educational, on-view setting at CSU Spur, in partnership with a CSU education facilitator.

Requirements

• Working knowledge of current veterinary practices.
• Strong interpersonal communication skills.
• Demonstrated success in customer service.
• Ability to work in a team environment.
• High attention to detail.
• Strong desire to serve under-resourced communities with respect and compassion.
• Associate’s degree in veterinary technology or equivalent experience.
• Completion of a veterinary technician internship or comparable experience.

Nice To Haves

• Experience with EzyVet veterinary software.

Responsibilities

• Assist veterinarians with surgical and medical procedures, including dentistry, high-volume/high-quality surgery, and non-elective surgery.
• Plan daily surgery flow to support efficiency and high standards of patient care.
• Calculate and administer anesthesia; induce and monitor anesthesia, intubate, prepare patients for surgery, and maintain surgery logs and anesthesia sheets.
• Independently address anesthesia complications, especially in critical anesthesia patients.
• Perform medical treatments and diagnostics as directed by veterinarians.
• Provide first-line customer service and help ensure timely office-call flow from check-in through discharge.
• Communicate with clients about medical consent, discharge instructions, and client education as recommended by the doctor.
• Handle and restrain animals appropriately.
• Perform client call-backs.
• Fill client prescriptions and maintain required drug logs.
• Use and maintain medical equipment.
• Enter accurate information into hospital software to update client and animal records.
• Maintain a professional and courteous demeanor in challenging or stressful situations.
• Contribute to and lead initiatives to improve processes and procedures.
• Communicate veterinary work accurately to varied audiences in real time in an on-view educational setting.
• Partner with the CSU education facilitator to ensure educational content is accurate.
• Oversee technical aspects of equipment needed for the CSU educational partnership and alert management to issues.
• Support a positive team environment, address conflict directly, and express concerns appropriately.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with matching.
• Flexible spending accounts.
• Life and short-term disability insurance.
• Paid time off (PTO).
• Paid sick time.
• Sabbatical.
• Holiday pay.
• Employee discounts.
• Discounted pet insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree