Veterinary Assistant, Dermatology
About The Position
Gulf Coast Veterinary Specialists (GCVS) is seeking a highly organized, compassionate, and energetic Veterinary Dermatology Assistant (DVA) to join their team. The DVA will serve as the communication link between doctors and clients, providing daily financial and medical updates for hospitalized patients and handling client inquiries within the dermatology department. This role involves managing doctor's appointments, preparing invoices, scheduling procedures, and providing responsible and compassionate care to all GCVS patients. The DVA will monitor and treat patients, maintain detailed records, and prepare for procedures. Strong communication skills with doctors and fellow DVAs are essential for quality results, and exceptional client communication is paramount. The ideal candidate will be willing to go the extra mile for clients, possess a "Can Do" attitude, be dependable, high-energy, and capable of handling multiple tasks in a fast-paced, moderately stressful environment.
Requirements
- High School diploma is required
- Minimum of 2-year experience in general or specialty veterinary service.
- Strong technical skills are essential, including: Venipuncture and IV catheter placement, Intubation/Extubation experience, Surgical preparation and assistance, Proficiency in diagnostic imaging and laboratory procedures, Experience handling and processing surgical instruments, including specialized equipment
- Adapts positively to the ever-changing healthcare environment by supporting technology and process changes.
- Must possess excellent listening and interpersonal skills and problem-solving methods.
- Fluent English skills (speaking & reading) are required for the role
Nice To Haves
- Associate's degree (A. A.) or Bachelors is preferred
- Previous experience in a surgical or specialty veterinary setting is preferred.
- fluency in multiple languages a plus!
Responsibilities
- Discharge patients
- Educate Clients about medications and care at home
- Provide Financial Estimates
- Inform Client about Payment Methods
- Invoice all patient services
- Put Client and Patient into the Exam Room
- Obtain Weight on Patient
- Provide Doctor with all pertinent Medical History
- Generate and Explain Financial Estimate
- Admit Patient into Hospital when necessary
- Fill Prescriptions if needed
- Get permission from clients for diagnostics or procedures when requested
- Return Client Calls in order of priority
- Relay messages and lab results to Doctor
- Call Clients back with Doctor’s response
- Call Pharmacies with prescriptions if needed
- Handle “Cold Calls” with Estimates for potential New Patients
- Contact Referring Veterinarian’s office
- Stocking and cleaning in all common areas
- Assisting with laundry, washing dishes, sweeping, mopping, etc. as needed
- Disinfecting all equipment after each patient
- Collection of samples for lab submission
- Submitting, running, reviewing and interpreting lab tests and cytologies
- Placing IV catheters
- Administering medications
- Inducing, maintaining, and recovering patients from anesthesia
- Assisting in procedures such as CT, ear washes, allergy testing, biopsies, laser procedures, etc.
- Attend all mandatory Staff meetings and Staff training
Benefits
- 401(k) with matching
- Health, Dental, and Vision insurance
- Health Savings Account (HSA) / Flexible Spending Account (FSA)
- Life and Disability insurance
- Paid Time Off (PTO) and Holidays
- Employee Assistance Program and Discounts (including Pet Discount)
- Professional development and tuition assistance
- Uniform stipend
- Retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
