Veterinary Account Manager

Roo
•$75,000 - $127,000•Remote

About The Position

As a Veterinary Account Manager, you're the one person at Roo your vets know by name: the first call when something's wrong, the advocate in the room when decisions affect them, and the reason they keep choosing Roo. You'll spot risks before they become churn and directly grow the revenue line the company watches most. The role blends genuine relationship building with a data-informed operating rhythm. You'll work from booking data, engagement signals, and CRM insights to know each vet's story, catch changes early, and decide where your week goes. You'll also represent Roo in person through vet events, community programming, and conference presence. Please note for this role, the territory you will be supporting will require being located in a CT, PST or MT timezone.

Requirements

  • Must be located in a CT, PST or MT timezone

Responsibilities

  • Spot risks before they become churn
  • Directly grow the revenue line the company watches most
  • Build genuine relationships
  • Work from booking data, engagement signals, and CRM insights to know each vet's story, catch changes early, and decide where your week goes
  • Represent Roo in person through vet events, community programming, and conference presence

Benefits

  • Accelerated growth & learning potential
  • Stipends for home office setup
  • Stipends for continuing education
  • Monthly wellness stipends
  • Comprehensive health benefits
  • Base medical plan covered at 100%
  • Optional premium buy up plans
  • 401K
  • Unlimited Paid Time Off
  • Paid Maternity leave
  • Paid Paternity leave
  • Paid reproductive care leave
  • Gifts on your birthday & anniversary
  • Opportunity for domestic travel
  • Regional team building events
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