Veterinarian Customer Service Rep

I-20 Animal Medical Center • Arlington, TX

5d • Onsite

About The Position

As a Veterinary Receptionist, you’ll be the first point of contact for our clients. You’ll play a vital role in ensuring smooth communication between pet owners and our veterinary team, while helping to maintain a positive and efficient clinic environment.

Requirements

• Excellent communication and customer service skills.
• Comfortable handling pets and speaking with owners.
• Strong attention to detail and ability to multitask.
• High school diploma or equivalent.

Nice To Haves

• Previous experience in a veterinary or medical office preferred, but not required.
• Familiarity with veterinary software is a plus.

Responsibilities

• Greet clients and their pets warmly upon arrival.
• Answer phones, schedule appointments, and manage the appointment calendar.
• Check clients in and out, process payments, and handle basic billing.
• Maintain accurate patient records and update information as needed.
• Communicate with clients about their pet’s care and next steps.
• Provide support to veterinary staff as needed.
• Ensure the front desk area is clean, organized, and welcoming.

Benefits

• PTO
• Paid holidays
• health insurance
• discounts
• 401k match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED