Veterans Peer Support Worker

The Mustard SEED Society•Edmonton, AB

2d•Onsite

About The Position

The Veteran’s Peer Support Worker provides support, encouragement, and guidance to other veterans experiencing poverty, homelessness, or housing instability. As a Veteran’s Peer Support Worker, you will work closely with a veterans advocate to assist veterans to achieve stability and improve their quality of life through empathetic support and connection to resources.

Requirements

Diploma or an undergraduate degree in related field
Candidates must be a CAF veteran, bringing a valuable perspective and commitment from their military service
Confirmation of service for Canadian Armed Forces (CAF) is required
Minimum of 1 year of experience working with marginalized individuals
Strong communication skills and ability to work within a cross-functional team
The ability to interact with a variety of individuals
Strong administrative and computer skills
Conflict resolution skills and ability to manage residents in crisis situations
A passion to be part of ending homelessness in Alberta
Must possess a valid Class 5 driver’s license, and a clean drivers abstract.
An Employment Background Check is required for all positions at The Mustard Seed
As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
This position requires the use of a company vehicle. Candidate must have and maintain valid driver’s licence and will need to consent to a driver’s abstract request.

Responsibilities

Connect with clients on an ongoing basis to assist
Build rapport with clients to support the achievement of goals identified in their goal plans
Ensure that clients' daily needs are met through regular, ongoing interaction
Provide an open and welcoming environment for clients to share their concerns and address their needs
Assist clients in building daily living skills through continuous support
Assist clients to sort out options and develop plans of action while providing necessary support and assistance
Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
Foster positive working relationships between clients and their support networks, ensuring clear communication with external organizations
Collaborate with internal Mustard Seed services to ensure clients receive comprehensive wraparound supports
Manage an assigned client caseload alongside the veterans advocate as directed by the Veterans Program Supervisor
Advocate on behalf of clients to ensure their needs and concerns are addressed
Document client interactions, referrals, progress, and any changes in behavior
Completing incident reports
Bring forward identified client risks or issues to the supervisor and colleagues to develop action plans
Assist Veterans Advocate Program Supervisors, Advocates, and Health and Wellness manager as needed
Facilitate events and groups, engaging intentionally with clients to build rapport and foster a sense of community
Maintain accurate and up-to-date client records, ensuring compliance with legal and ethical standards
Contribute to the development and implementation of new groups as assigned
Support the Veterans Advocate Supervisor as needed