Veteran Peer Support Specialist

The Transition House Inc.•Kissimmee, FL
•Hybrid

About The Position

The Transition House, Inc. is seeking a Veteran Peer Support Specialist for its community-based Veteran Connection and Suicide Prevention Program. This is a Veteran-to-Veteran, non-clinical role centered on trust, hope, practical support, and authentic human connection. The specialist will engage Veterans who may be facing suicide risk, isolation, homelessness, justice involvement, behavioral-health or substance-use challenges, financial instability, or disconnection from traditional service systems. This position requires lived experience as a Veteran. The role focuses on using lived military experience to help other Veterans feel seen, connected, and hopeful, by providing peer connection and practical support.

Requirements

  • Lived experience as a Veteran is required for this Veteran-to-Veteran peer-support role.
  • Ability to use lived experience appropriately and professionally to support other Veterans.
  • Strong interpersonal, communication, engagement, relationship-building, and follow-through skills.
  • Ability to work independently in community settings while maintaining appropriate peer boundaries.
  • Ability to recognize concerns that require escalation to case-management, supervisory, VA, crisis, or emergency resources.
  • Ability and willingness to complete required training and demonstrate competency in VA-required suicide-prevention screening and related program tools.
  • Sound judgment and respect for participant choice, consent, confidentiality, and professional conduct.
  • Valid driver's license and ability to travel regularly throughout Orange and Osceola Counties and the surrounding service area.
  • Completion of required training and demonstration of competency in TTHI onboarding and SSG Fox SPGP requirements, including confidentiality, documentation, participant safety, trauma-informed care, Veteran-specific service delivery, VA coordination, warm handoffs, crisis escalation, and family or support-system engagement.
  • Completion of required training and demonstration of competency in administering, scoring, documenting, and responding to VA-required suicide-risk screening, baseline mental-health or wellbeing screening, and other assigned SSG Fox tools.
  • Completion of required training and demonstration of competency in immediate escalation, referral, warm-handoff, and emergency-response procedures whenever elevated or imminent suicide risk is identified.

Nice To Haves

  • Certified Peer Specialists or eligible and willing to pursue peer certification.
  • Experience in Veteran peer support, Veteran-serving programs, behavioral-health or substance-use recovery, homelessness, housing, reentry, family or caregiver support, or community outreach.
  • Familiarity with VA and Central Florida Veteran resources.

Responsibilities

  • Engage Veterans through one-to-one outreach, relationship building, and Veteran-to-Veteran peer support.
  • Use lived experience thoughtfully and professionally to promote hope, trust, recovery, connection, and continued engagement.
  • Maintain appropriate peer boundaries, honor participant choice, protect confidentiality, and model professional conduct.
  • Help Veterans understand available VA, TTHI, and community resources and encourage participation in individualized service plans.
  • Assist Veterans in overcoming practical or emotional barriers to services and accompany or support them during service linkage when appropriate.
  • Conduct follow-up after referrals, crisis events, emergency-department visits, release from incarceration, housing transitions, missed appointments, or other periods of increased risk when assigned.
  • Promote social connection by linking Veterans with Veteran-serving organizations, community activities, family supports, caregiver resources, and other positive natural supports.
  • Administer assigned VA-required suicide-risk, baseline mental-health or wellbeing, and other SSG Fox screening or outcome tools within the approved non-clinical scope of the role.
  • Recognize and document suicide warning signs, changes in risk, participant statements, or circumstances that may indicate increased risk, and immediately initiate established escalation procedures.
  • Coordinate immediately with the Program Director, a Case Manager or Veteran Navigator, VA, or crisis-response resources whenever screening or participant contact identifies elevated or imminent risk.
  • Support suicide-prevention education, Veterans Crisis Line and 988 awareness, and approved lethal-means safety education within the peer role's scope.
  • With participant consent, engage family members, caregivers, and other Veteran-identified natural supports to strengthen connection, reduce isolation, and reinforce recovery or wellness goals.
  • Provide non-clinical peer education on suicide warning signs, Veterans Crisis Line and 988 resources, help-seeking, stigma reduction, supportive communication, and approved lethal-means safety information.
  • Help families and caregivers understand available VA and community supports, and coordinate with the Case Manager or Veteran Navigator when additional service coordination is needed.
  • Work closely with Case Managers and Veteran Navigators to identify additional needs and communicate concerns requiring case-management, supervisory, VA, or crisis intervention.
  • Document peer and family contacts, assigned screenings, referrals, follow-up, safety concerns, education, and services in accordance with grant, consent, and confidentiality requirements.
  • Participate in community outreach, Veteran engagement activities, case reviews, supervision, team meetings, and required training.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) retirement plan
  • Paid time off
  • Wellness days
  • Professional-development assistance
  • Employee discount programs
  • Employee-referral incentives
  • Flexible scheduling opportunities where operationally feasible
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