Veteran Fellow - Aviation Customer Experience Project Coordinator

Port of Seattle • SeaTac, WA

8h

About The Position

The Port of Seattle's Veteran's Fellowship Program is designed to help military personnel transition to civilian employment by providing short-term (6 months) employment. This program offers assistance in identifying transferable skills, exposure to a civilian work environment, career assistance, exposure to corporate business practices, mentoring, and resume and interview assistance. This specific position supports Aviation Customer Service department leaders by organizing information, coordinating events, managing documents and tools, and ensuring timely communication for customer experience programs, special projects, and department-wide priorities.

Requirements

• Minimum of three (3) years of active duty or mobilized reserve duty service in a branch of the U.S. Military Service (which includes the United States Coast Guard)
• Documentation of an honorable discharge from active or reserve status must be presented as part of the application process
• Veterans Fellowship applicants must be within twenty-four (24) months of discharge to apply for a fellowship unless they have not worked full-time since their discharge and have been a full-time student in a degree or certification program since their discharge
• Commitment to apply equity and exemplify shared values, behaviors, and practices in all aspects of the work
• Skilled in managing scheduling, meetings, document organization, and task tracking with confidence
• Capacity to support multiple projects at once while maintaining accuracy and attention to detail
• Proficient in risk assessment and preparedness planning, with the ability to support emergency response and continuity‑of‑operations in complex environments
• Proficient with Microsoft Office
• Ability to communicate with clarity working across internal teams to deliver on project objectives

Nice To Haves

• Familiarity in SharePoint and Teams

Responsibilities

• Support Aviation Customer Service department leaders in organizing information, coordinating events, managing documents and tools, and ensuring timely communication related to customer experience programs, special projects, and department-wide priorities
• Support coordination of department events and customer engagement activities through logistics, scheduling, materials preparation, and follow-up
• Manage information systems such as SharePoint, organize program files, and facilitate cross‑department collaboration with meeting preparation, agenda support, and action‑item tracking
• Contribute to special projects aligned with the 2026 Aviation Customer Service priorities by gathering inputs, organizing resources, preparing drafts, and supporting timeline management
• Work on other projects as assigned

Benefits

• Identifying transferable skills
• Exposure to a civilian work environment
• Career assistance
• Exposure to corporate business practices
• Mentoring
• Resume and interview assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees