Veteran Community Outreach and Reentry Specialist

The Transition House Inc.•Kissimmee, FL
•Hybrid

About The Position

The Transition House, Inc. is seeking a relationship-builder for its Veteran Connection and Suicide Prevention Program. This role will focus on reaching Veterans in their communities, strengthening referral relationships, and connecting eligible Veterans with the SSG Fox team. While justice-involved Veterans are a focus, the role also targets Veterans who are homeless, disconnected from VA care, isolated, unemployed, or facing various life stressors. The ideal candidate is comfortable meeting people where they are, building trust, and facilitating access to care and support.

Requirements

  • Experience in Veteran services, community outreach, homelessness, reentry, behavioral health, human services, or related community work.
  • A bachelor's degree in a related field is preferred, but significant relevant experience may substitute.
  • Experience with Veterans, jails/corrections, reentry, homelessness systems, or community behavioral health is strongly preferred.
  • Strong interpersonal, communication, presentation, and relationship-building skills.
  • Comfort initiating conversations, representing the program in the community, and following up consistently.
  • Ability to work independently in the field while coordinating closely with the Program Director and SSG Fox team.
  • Sound judgment and the ability to follow established screening, documentation, escalation, and warm-handoff procedures.
  • Ability to engage Veterans and community partners with professionalism, respect, and sensitivity to individual circumstances.
  • Valid driver's license and ability to travel regularly throughout Orange and Osceola Counties and the surrounding service area.
  • Completion of required training and demonstration of competency in SSG Fox eligibility requirements, VA-required screening tools, suicide warning signs, participant-safety procedures, crisis escalation, Veterans Crisis Line and 988 procedures, and documentation requirements.

Nice To Haves

  • Veterans and candidates with direct experience serving Veterans are strongly encouraged to apply.
  • We especially welcome Veterans and candidates with direct experience supporting Veterans, working in Veteran-serving programs, or navigating VA, homelessness, behavioral-health, corrections, or reentry systems.

Responsibilities

  • Conduct direct outreach in community settings and follow up with Veterans.
  • Attend Veteran events, community meetings, reentry events, outreach activities, and resource fairs.
  • Engage Veterans affected by housing instability, justice involvement, isolation, unemployment, disconnection from VA care, or other significant life stressors.
  • Develop relationships with Veteran organizations, shelters, hospitals, behavioral health providers, county agencies, housing providers, jails, correctional and reentry programs, and other community partners.
  • Provide presentations and referral education to TTHI teams and community partners.
  • Conduct initial SSG Fox eligibility screening and administer VA-required suicide-risk and baseline mental-health or wellbeing screening.
  • Take immediate action when a Veteran presents with elevated or imminent suicide risk, including warm handoffs to VA suicide-prevention resources, the Veterans Crisis Line or 988, crisis services, or emergency supports.
  • Connect eligible Veterans immediately with Case Manager and Veteran Navigators and the rest of the SSG Fox team.
  • Track outreach contacts, referrals, screenings, warm handoffs, and successful engagement.
  • Share referral trends, engagement barriers, and community needs with the program team.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) retirement plan
  • Paid time off
  • Wellness days
  • Professional-development assistance
  • Employee discount programs
  • Employee-referral incentives
  • Flexible scheduling opportunities where operationally feasible
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