Remote Veteran Client Support Specialist

AIL • Pittsburgh, PA

2d • $95,000 - $115,000 • Remote

About The Position

AO Globe Life is hiring veterans, prior service members, and military spouses who want to continue making an impact in a flexible, remote career. In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help families make informed decisions—while building a long-term career.

Requirements

• Must be authorized to work in the United States
• Veteran, prior service, or military spouse background preferred
• Strong communication and leadership skills
• Comfortable working independently in a remote environment
• Laptop or computer with camera + reliable internet

Responsibilities

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Support clients through onboarding and ongoing communication
• Assist with account updates and general client support
• Maintain simple digital records and documentation
• Participate in training and team development sessions

Benefits

• 100% remote — work from anywhere in the U.S.
• Flexible scheduling
• Mission-driven work focused on helping others
• Clients have already requested to be contacted
• Strong team environment built on accountability and support
• Clear path into leadership and mentorship roles
• Ongoing training and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed