Vessel Operations Manager

Yusen Logistics•Secaucus, NJ

2d•Hybrid

About The Position

This position is responsible for managing safe, efficient, and cost-effective operations of RoRo vessels in the region. This is achieved by coordinating and liaising with various NYK offices, vessels, agents, and port service providers. The role also acts as Regional HQ for Operations, supporting regional offices in the Americas.

Requirements

Possess strong communication, managerial, and leadership skills
Teamwork oriented and driven
Ability to multitask and prioritize workflow
Personal computer skills (Word, Excel, PowerPoint, Internet).
NYK systems for daily business
High school diploma required

Nice To Haves

College degree preferred
10 + years industry experience preferred

Responsibilities

Overall supervision of Operational matters in the Americas, providing guidance and direction to NYK Port and Regional offices
Manage and support direct reports in office to execute Operational functions
Coordinate with Operations Team members to design and execute a voyage plan; reduce costs, mitigate loss of time, meet targets set by Trade/Commercial teams in charge of vessel P&L, and comply with important operational requirements such as CII regulation.
Track and monitor daily vessel operations executed by operators (instructions, coastal schedules, bunkers, VSR, system updates, collaboration with other teams and offices, communication with agents, overall CII reporting and analysis).
Monitor the progress of vessels throughout the area of responsibility, especially any changes with schedules, hazardous weather, any issue or incident at a specific port, delays, congestion, and any kind of troubles which may impact vessel schedule and voyage P&L.
Identify and analyze key issues in operations, generate reports to management, and work with the team to come up with solutions and/or contingency plans to maintain schedules, along with minimizing delays and additional costs.
Maintain a high-level overview of all vessels and services, ensuring voyage goals are achieved and developments are accurately managed and communicated throughout the organization.
Provide necessary support to the team and regional offices in the Americas regarding the Systems for Vessel Operation function (TOM, Flamingo, SGS etc.).
Develop and train Team in line with regional requirements and global expectations.
Establish and improve SOP (Standard Operating Procedure) for Vessel Operation functions.
Provide regional news and key updates to the management, Tokyo HQ, and other regional offices on a regular basis.
Coordinate and host internal or external meetings based on the needs and requirements.
Monitor agency and port service provider’s performance and address issues for further improvement.
Develop short and long-term operational planning to create initiatives that further the company’s overall goals.
Coordinate with different teams to foster exchange of ideas and provide cross-team learning opportunities.
Assess and analyze departmental budgets to find ways to minimize expenses and optimize profits.
Delegate work to employees, track progress, and provide constructive feedback throughout projects.
Review current processes with BPM and other departments to determine improvements and efficiencies (Process Re-Engineering).
Ensure employees adhere to company policies and legal regulations.
Serve as a liaison between subordinates and upper management.
Set performance goals and project deadlines that align with the company’s larger plans.
Inspire and motivate employees to perform at their best through positive encouragement.
Address performance issues between employees and other concerns in an effective and timely manner.
Conduct performance reviews, motivate team members, and create strategies to boost productivity.