Wireless Retail Store Manager

Mobile Generation • Irving Park, IL

4d • $85,000 • Onsite

About The Position

Mobile Generation, the fastest growing Verizon Wireless Premium Retailer in the Midwest, is seeking a Verizon Wireless Retail Store Manager to join their retail teams. This role is responsible for working directly with all team members to ensure they are well-versed in the selling process, Verizon Wireless products and services, and that retail locations meet operational standards of excellence. The ideal candidate will have significant experience in retail, preferably in the wireless industry, and is skilled in delivering an excellent customer experience through an effective sales process, providing product and service knowledge, and managing customer concerns with professionalism and a positive attitude.

Requirements

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business, managing team members.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products and customer service.
• Ability to travel to our various locations across the Midwest as business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

Responsibilities

• Building a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month.
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Mobile Generation.
• Ensure all promotional role outs, inventory procedures or other duties and tasks assigned by Mobile Generation leadership is executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Benefits

• Strong base pay based on your previous experience in a similar or identical role.
• Performance bonuses based on achieving key initiatives.
• Flexible Work Schedule.
• Employee Health Plan.
• Personal Time Off.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company.
• Win prizes and trips through various sales contests throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed