Verifications Associate

Faire•San Francisco, CA

4h•Hybrid

About The Position

Faire's Risk team is looking for a highly motivated Verification Associate to analyze and verify small businesses. This role involves verifying retailers and brands using various data sources, contributing to risk management policies, monitoring credit exposure, and collaborating with Sales and Support teams to enhance customer experience and efficiency.

Requirements

1+ years of experience in financial services, tech, compliance operations, or related industry
Ability to spot patterns from discrete and vague data points (e.g. social media, financial data, Faire transactional data)
Strong written and verbal communication skills; ability to interact with customers in a clear and concise manner, primarily via email
Strong customer focus and the ability to balance Risk mitigation alongside a positive customer experience; demonstrated ability in conflict-resolution
Strong analytical and decision-making skills
Ability to work with others in a closely collaborative team environment
Passionate, relentless resourcefulness and the ability to thrive at a fast-paced startup -- you’re willing to do what needs to be done for the success of your team and you are comfortable with change

Nice To Haves

Prior experience in Risk, Fraud, or Trust and Safety teams
Experience working with various tools and systems including Zendesk, Mode, Notion
SQL proficiency and data-driven analytic skills

Responsibilities

Verify small businesses (retailers and brands) using social media, geolocation data, or by requesting additional information from them as necessary
Contribute towards the implementation of risk management policies, procedures, and tools
Monitor Faire credit exposure by reviewing account balances and assigned credit limits
Work with Sales and Support teams to streamline communication, improve efficiencies, and provide a world-class customer experience