Verification Specialist

Evoraa Healthcare•Peachtree City, GA

5h•Hybrid

About The Position

Benefit Verification Specialists’ responsibilities include but are not limited to tasks that require the ability to collect data from our facilities, such as patient name, DOB, member ID #, subscriber name/DOB. In addition, the best candidate for this position will be experienced in customer service and behavioral health. A Benefit Verification Specialist oversees the company's process for determining the best route to obtain benefits for the specified facility in a timely fashion, while following through the VOB (Verification of Benefits) workflow to make the admission process and data collection as streamline as possible.

Requirements

High School diploma or equivalent – some work history may be able to be substituted if necessary
Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including insurance companies, office staff, facility operators and other staff as needed
Proven reliability when adapting to new experiences
Required ability to follow standard operating procedures for role
Solid understanding of insurance policies or the ability to catch on in a timely fashion
Must have the ability to multitask and manage time effectively without consistent oversight
Excellent written and verbal communication skills
Ability to remain organizationally effective and delegate / complete tasks in a first in first out manner
Efficient with Outlook / Microsoft Office Suite
Data entry into VOB

Nice To Haves

Experienced in customer service and behavioral health.

Responsibilities

Collect data from facilities, such as patient name, DOB, member ID #, subscriber name/DOB.
Oversee the company's process for determining the best route to obtain benefits for the specified facility in a timely fashion.
Follow through the VOB (Verification of Benefits) workflow to make the admission process and data collection as streamline as possible.
Utilize insurance portals to collect basic demographic information such as correct spelling of name, address, policy information, DOB, group number etc.
Utilize tracking software for all VOB management.
Complete any verification of benefits submitted by facilities, respond to email thread, upload to OneDrive once completed and upload and mark complete in the tracking program called Monday.