Verification Operations Specialist (Data Entry)

ABC Legal Services•Longmont, CO

6d•Onsite

About The Position

Docketly is an appearance counsel provider that matches local attorneys with large firms needing coverage for short, procedural hearings nationwide. They are seeking a detail-oriented Verification Operations Specialist (Data Entry) to ensure the accuracy and quality of hearing information before it is shared with their attorney network. This role is a critical checkpoint in their operations within a fast-paced, technology-driven environment. The position involves regularly using AI-powered tools such as ChatGPT, Claude, OpenAI Platform, and similar technologies to support daily tasks and improve efficiency. Candidates should be comfortable using AI tools, reviewing AI-generated information, and incorporating AI into their workflow. This is not an engineering or prompt-development role; the focus is on practical familiarity and interest in using AI tools as part of modern operational work. This position is full-time and located in Docketly's HQ Office in Longmont, Colorado.

Requirements

2 years' experience in data verification, customer service, tech support, or a similar role
Exceptional attention to detail and accuracy
Comfortable with repetitive tasks and maintaining focus in a fast-paced environment
Troubleshooting experience
Familiarity with AI platforms and tools such as ChatGPT, OpenAI Platform, Claude, Codex, or similar AI technologies, including practical usage and general understanding

Nice To Haves

Experience with SQL, Python, Java a plus
Eager to grow with a rapidly-scaling business
Comfortable in a fast-paced environment
Detail Oriented and confident navigating multiple systems
Strong communicators who enjoy problem solving and teamwork
Motivated to identify and prevent errors before they happen
No legal experience required!

Responsibilities

Review and verify hearing information for accuracy before publishing to our attorney network
Compare details from multiple sources to ensure consistency and completeness
Accurately document and confirm hearing data, attachments, and related materials
Send out verified hearing schedules and links to attorneys
Use AI tools (such as Claude, OpenAI, or similar platforms) to assist with verification tasks and flag discrepancies
Respond to tickets and basic customer service inquiries, offering simple tech troubleshooting when needed
Maintain a consistent pace of verification, meeting and exceeding daily and weekly targets
Communicate clearly and ask questions when clarification is needed