Venue Technology Manager

LA28 (Web) • Los Angeles, CA

2d • Hybrid

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. The Venue Technology team is responsible for the integration and planning of technology services across all Games venues, including the delivery of audio-visual (AV) equipment and services. This team also leads the Technology Equipment Allocation Process (TEAP) to manage technology demand and budget across the Organizing Committee. The team structure includes a central team, Cluster Venue Technology Managers (CVTMs) overseeing groups of venues, and Venue Technology Managers (VTMs) responsible for individual venues. As a VTM, you will be a key technology leader at your assigned venue(s), managing planning, delivery, support, and issue resolution. You will lead sponsor, partner, and service provider staff, as well as Technology Volunteers. The role requires adaptability due to the dynamic nature of event planning, involving strategic decisions and operational support. You will be the primary technology representative for your venue, managing stakeholder requirements, supplier activities, installation, testing, operations, and decommissioning. You will be supported by experienced CVTMs and a Technology Operations Center (TOC).

Requirements

• An attitude to go above and beyond to deliver, including adopting a hands-on approach.
• Ability to successfully lead the sequential but rapid phases of planning and design, deployment, operational readiness, and operations, working with multiple Partners and Providers to meet the requirements of demanding clients.
• Passionate about attention to detail and possess a relentless drive for operational readiness.
• Ability to juggle multiple complex tasks simultaneously while maintaining mental resilience for change and ambiguity.
• Ability to engage and establish strong relationships with a diverse set of stakeholders across the venue(s).
• Deep and demonstrable understanding of the elements of a large, rapid deployment of resources and infrastructure with strict time constraints.
• Proven ability to create, energize, and lead a strong team with very diverse profiles, including volunteers at Games time.
• Proven leadership, interpersonal, and communication skills.
• Comfortable managing tight deadlines and multiple tasks simultaneously.
• Problem solving and collaborating in a fast-paced, dynamic, and rapidly changing environment alongside colleagues from local and international backgrounds, bringing a diverse range of perspectives and experiences.
• Agile and responsive, with a willingness to learn and take on new tasks as they become apparent.
• Ability and willingness to follow guidelines, Operational Processes, and Procedures.
• A good knowledge of, and proven practical ability for planning, monitoring, and controlling projects or a related program of projects.
• Minimum of 5 years' experience managing Technology projects or proven experience in a similar role.
• Proficiency in English is a must.

Nice To Haves

• Experience in Sports, major event industry, or operations in a stadium is very welcome.
• University degree or similar higher education, in Information Technology, Computer Science, or related field is desirable.
• Additional languages are desirable.

Responsibilities

• Integrate with the Venue’s Management Team, maintaining close contact with leads to understand operations and their impact on Technology, and delivering fit-for-purpose solutions within project constraints.
• Develop effective working relationships with Functional Areas that have a strong dependency on Technology, such as Venues and Infrastructure, Energy, Logistics, and Event Venue Management.
• Contribute to detailed venue design and plans to ensure Technology spaces and requirements are understood, planned, and provided.
• Develop a prioritized and detailed plan for the delivery and operation of the venue(s) for Test Events, Technology Rehearsals, and Games-time.
• Identify risks, dependencies, and opportunities, and develop mitigation and contingency plans. Initiate and track corrective actions for any slippage or changes to the venue implementation plan.
• Build and manage a strong and diverse team of paid staff, contractors, and volunteers to support Technology services and equipment at the assigned venue(s).
• Provide or update regular progress, risk, and issue management reports in accordance with the governance structure, methodologies, and cadence.
• Lead all aspects of Technology services and equipment installation, testing, handover, operational support, and decommissioning at the assigned venue(s). Oversee team progress, maintain communication with stakeholders, manage dependencies, and solve problems as plans evolve.
• Be accountable for the tracking and management of deployed Technology assets.
• Act as the point of contact within the venue to resolve Technology issues in cooperation with Partners and Service Providers. Maintain communication and manage venue stakeholder expectations. Report critical issues to the TOC and escalate those that cannot be solved at the venue level during Games Time.
• Support the recruitment of Deputy and Assistant VTMs.
• Coordinate team members and participate in relevant training.
• Oversee the mobilization and welfare of the Technology team in the venue (food, access, breaks, etc.).
• Undertake other tasks and activities that may become necessary to fully deliver the Technology scope due to the dynamic nature of event delivery demands.

Benefits

• The annual base salary range for this position is $88,000.00-$115,000.00.
• LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law.
• LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws.
• We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply.
• We assess applications based on relevant skills, education, and experience a candidate can add to our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree