VENUE SALES MANAGER

City of Amarillo, TX•Amarillo, TX

35d•$55,000 - $65,000

About The Position

Under limited supervision, this position performs administrative and supervisory work in directing the use of the Civic Center Complex. Responsibilities include administrative supervision of financial accounting processes, event booking, and marketing staff. Key job duties will include curating and booking a diverse range of live events that align with the Civic Center's brand and audience preferences and seeking out internal advertising revenue opportunities. This will involve identifying suitable talent, assisting with negotiating contracts, delivering a superior level of content procurement for ticketed and non-ticketed events, selling internal ad space, customer service, and maintaining effective relationships with clients, resident companies, and various promoters to ensure successful event execution.

Requirements

Requires a High School Diploma or equivalent. A bachelor's degree in arts management, business administration, or related field is highly preferred, but related work experience can be considered in place of a degree.
A minimum of 3 years' experience in event sales, talent buying, booking, or a related role within the live entertainment industry is required, including at least two years in a supervisory position preferred. Completion of Trained Crowd Manager class is required upon hire. Certification in First Aid and CPR/AED is required upon hire. Certified Meeting Professional or another event planning related certification is preferred but not required.
Valid Texas Driver's License required.
Knowledge of management and supervisory principles.
Knowledge of trades involved in staging shows, banquets, exhibitions, concerts, and special events.
Knowledge of financial accounting processes and bookkeeping.
Knowledge of the principles, methods and practices of staging events.
A deep understanding of various music genres and entertainment trends.
Ability to operate computers for data entry and word processing.
Proficiency with technical computer applications, such as event management software and Microsoft Office Suite. The Civic Center uses Momentus (Ungerboeck) for booking and the City of Amarillo utilizes Workday for all Accounting and HR related tasks. Knowledge and/or experience with both is preferred.
Strong negotiation and interpersonal skills are required.
Strong verbal and written communication skills are required.
Ability to operate small office equipment, including copy machines and Microsoft Teams telephones.
Ability to supervise and coach employees.
Must have excellent organizational skills and multitasking abilities.
Ability to work long hours, split shifts, nights, weekends and holidays is required.

Nice To Haves

A bachelor's degree in arts management, business administration, or related field is highly preferred, but related work experience can be considered in place of a degree.
Certified Meeting Professional or another event planning related certification is preferred but not required.
Knowledge and/or experience with both Momentus (Ungerboeck) and Workday is preferred.

Responsibilities

Supervises a permanent staff including a Booking Coordinator and a Marketing Administrator.
Direct and train accounting, booking, and marketing team members in their duties.
Provides quality customer service for lessees, patrons and guests.
Assists with interviews and hiring process for designated positions as needed.
Develop and maintain relationships with reputable promoters, local market contacts, booking agents and talent managers to attract concerts, festivals, sporting events, and special events.
Responsible for researching, soliciting, and negotiating ticketed, non-ticketed, and special events.
Develop new market specific events that will provide appropriate returns, including rental revenue, ancillaries, and co-promotional opportunities.
Identify low-usage periods and formulate strategies to increase facility usage and revenue production during these periods.
Establish, maintain, and analyze event revenue projections and provide quarterly sales reports.
Collaborate with production, event services, and operations teams to ensure seamless event execution.
Oversee event booking calendar, assisting with adding, editing and/or removing events and event holds, and respond to building availability requests in a timely manner.
Research and prepare marketing data that supports the booking efforts for specific artists, shows and events.
Travel to industry conferences and individual meetings for the purpose of generating new business.
Assist in the preparation and design of promoter guides, advertisements, and other promotional materials.
Research and solicits internal advertising opportunities to increase ad revenue.
Stays informed about industry trends, emerging artists, and competitor activities to make informed booking decisions.
Produces monthly booking reports for Assistant General Manager with updates on confirmed events and holds.
Assists Event Staff with facility tours for potential clients; answer questions and provides information regarding venue capabilities.
Serve as Manager-on-Duty for events assigned.
Performs other job-related duties as assigned.