Venue Manager - Audio Visual, Event Technology

Pinnacle LiveNapa, CA
$32 - $35Onsite

About The Position

Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you. Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.

Requirements

  • High School diploma, GED or equivalent.
  • Two (2) to three (3) years’ prior experience in the audio visual and/or hospitality industry.
  • Two (2) years’ advanced audio and visual experience in a theatrical or live event environment.
  • Strong technical aptitude, including audio visual equipment set up, strike and operation.
  • Planning ability; able to plan and prioritize.
  • Excellent organizations skills
  • Strong inter-personal skills
  • Strong verbal, listening and written communication skills.
  • Strong customer focus
  • Strong team player orientation
  • Basic computer skills including MS Office, networking, ITdevice management, PC and Mac operations. Must be proficient with PowerPoint, Keynote, and Internet usage.

Responsibilities

  • Oversee daily floor operation, including set/strike equipment for each event as required. This can include supervision of non-union, union and contract labor to ensure all set up and strikes are completed according to Pinnacle Live’s standards.
  • Operate equipment in a live show setting as needed.
  • Greet guest/client before the event and provide clear instructions on how to operate equipment.
  • Provide continued communication with clients to ensure success of all events.
  • Follow through on all client requests and look for opportunities to enhance the client’s event.
  • Complete necessary flow sheets, schedule and purchase orders for equipment delivery and labor, as needed.
  • Ensure all inventory is in good working order and rental condition.
  • Complies and enforces all Company security and safety measures.
  • Continually work toward updating and improving technical skills
  • Maintain accurate client event information into the Company’s billing/event order system.
  • Review invoice with client and obtain client’s signature on invoice and add-ons.
  • Manage venue inventory and location of equipment to ensure the inventory is secure from theft and/or damage.
  • Ensure any lost, stolen, or damaged equipment is immediately reported to their supervisor.
  • Ensure all Company occupied areas are clean, organized and up to Company standards.
  • Perform other duties as assigned.

Benefits

  • Performance based incentive plans on top of base salary
  • Generous time off with PTO, holidays and sick/personal days
  • 401k with a contribution match
  • Insurances; health, vision, dental and more
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