Venue Host, Rentals (Variable, 0 to 29 hours per week, January to December)

WOLF TRAP FOUNDATION FOR THE PERFORMING ARTS•Vienna, VA

12d•Onsite

About The Position

Serve as the day-of onsite venue manager for corporate and social rental events at Wolf Trap Foundation facilities and provide support for Wolf Trap-sponsored events throughout the summer season.

Requirements

High school diploma or GED required
2-5+ years of experience in customer service, hospitality, venue coordination, catering, event sales, or event services; a relevant college degree plus one year of applicable work experience; or an equivalent combination of education, training, and transferable experience.
Applicants must be at least 21 years old.
Outstanding interpersonal and customer service skills.
Poised and professional, with the ability to troubleshoot issues and escalate concerns as needed in a fast-paced environment.
Highly organized, efficient, detail-oriented, and able to multitask effectively, with exceptional follow-through skills.
Excellent verbal communication skills.
Ability to maintain a flexible schedule year-round, including evenings, weekends, and holidays.
Sensitivity and commitment to the mission of Wolf Trap Foundation for the Performing Arts.
Must be able to remain in a stationary position 50% of the time
Regularly required to walk significant distances on flat and uneven ground
Regularly required to stoop, bend and reach with arms
Frequently lift/move up to 50 pounds
Must be able to perform job duties in high temperatures and humid weather conditions for prolonged periods.
Physically located in and will have a local address in Virginia, Maryland, or the District of Columbia for the duration of their employment.

Nice To Haves

College coursework or a degree in hospitality management, communications, or related field is preferred.
Previous Wolf Trap hospitality experience desirable.

Responsibilities

Act as the on-site venue manager for facility rental events, including social, corporate, and special events.
Serve as the primary on-site contact for vendors and as a liaison between clients and venue staff.
Supervise all event activities taking place at the facilities and ensure compliance with event policies and procedures.
Quickly and professionally resolve issues, safety concerns, and emergencies as they arise.
Manage facility needs during rental and internal events, including audiovisual (AV) equipment, power, maintenance, minor cleaning, and restocking.
Maintain strong working relationships with approved catering partners and external vendors.
Foster excellent relationships with internal stakeholders, including the Foundation's Special Events Team, Rentals Team, Hospitality Operations Team, and Culinary/Catering Team.
Open, close, and secure the venue, ensuring vendors are checked in and out in accordance with event plans and operational procedures.
Other duties and responsibilities as assigned.