Venue Director I - Audio Visual, Event Technology

Pinnacle LivePasadena, CA
$75,000 - $82,000Onsite

About The Position

Pinnacle Live is a premium, in-house AV partner that elevates live event expectations. They are looking for dedicated and determined people to join their team. Pinnacle Live is a Collaborative Crusader, empowering employees to tackle tough challenges and deliver unforgettable hospitality and live event experiences.

Requirements

  • High School Graduate or equivalent
  • Three (3) years’ management-level experience in the audio visual and/or hospitality industry preferred
  • Demonstrated experience aligning team members behind common goals
  • Excellent communication skills with the ability to foster long-term relationships (with internal teams, external partners)
  • Planning ability; able to prioritize
  • Strong Technical aptitude
  • Excellent organizational skills
  • Demonstrated personnel management ability
  • Strong Interpersonal skills
  • Strong verbal and written communications skills
  • Strong customer focus
  • Strong team player orientation
  • Strong attention to detail
  • Professional appearance

Responsibilities

  • Provide leadership in the execution of all phases of events while maintaining the highest commitment to best-in-class customer service to internal and external stakeholders.
  • Ensure efficient floor operations, such as the timely and accurate set and strike of equipment, and other essential floor activities.
  • Review P&L to ensure profitability; manage expenses by effectively utilizing available resources and implementing cost control measures where necessary.
  • Maintain inventory integrity ensuring quality, functionality, organization and availability.
  • Attend hotel meetings as necessary.
  • Maintain a working knowledge of industry trends, tools and innovations.
  • Develop and maintain strong relationships with venue partners.
  • Represent Pinnacle Live as a valued partner at hotel meetings and customer site visits.
  • Ensure timely payment of all payables.
  • Ensure timely processing of billing and invoices; enforce compliance with all financial management SOPs.
  • Utilize Sales Process to maximize revenue and improve capture rate during all phases of the sales cycle.
  • Ensure timely payment of all payables and completion of all reporting.
  • Effectively utilizes the Company’s sales cycle to maximize revenue and improve capture rate.
  • Train, manage, and develop team in accordance with company SOPs facilitating elevated customer service standards, employee growth and a culture of achievement.
  • Effectively utilizes applicable company computer systems and continually work toward updating and improving systems and technical skills needed to run them.
  • Provide technical support for events as necessary.
  • Delegate tasks effectively as required.
  • Comply with all safety protocols and standard operating procedures.
  • Other duties as assigned.
  • Interviewing, hiring, and training team members; planning, assigning, coaching, mentoring, directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

Benefits

  • Performance based incentive plans on top of base salary
  • Generous time off with PTO, holidays and sick/personal days
  • 401k with a contribution match
  • Insurances; health, vision, dental and more
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service