Vendor Specialist, Data Center Facilities Operations

Oracle • Atlanta, GA

4d • Hybrid

About The Position

This role will be based in Nashville, TN or Atlanta, GA. The Vendor Specialist will own vendor execution activities across assigned sites, services, or programs, ensuring contracts and service scopes are carried out in alignment with uptime, safety, quality, and operational expectations. The role supports end-to-end vendor lifecycle activities, including selection support, onboarding, contract implementation, performance tracking, issue management, and compliance follow-up. The specialist will track vendor performance against SLAs, KPIs, quality standards, safety requirements, and delivery commitments, driving corrective actions and escalating recurring or systemic issues. Close coordination with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other business partners is expected to ensure timely resolution of vendor-related issues. The role involves leading or supporting vendor performance reviews and providing clear, data-backed reporting to stakeholders. Support for vendor risk assessments and business continuity planning for critical service providers, including escalation support and contingency planning, is also a key function. The specialist will help ensure vendor documentation, records, contracts, insurance, certifications, compliance artifacts, and other required materials are complete and current. Identifying performance gaps, execution risks, commercial concerns, or process inefficiencies and driving improvements that strengthen vendor reliability and service consistency are crucial. Support for service transitions, vendor changes, scope expansions, and performance interventions in partnership with internal stakeholders is required. Maintaining accurate systems, trackers, and reporting related to vendor performance, compliance status, contract requirements, and operational issues is essential. Reinforcing Oracle standards for safety, accountability, communication, and process discipline across vendor interactions is a core responsibility.

Requirements

• 3–5+ years of experience in vendor management, supplier management, contract administration, operations coordination, procurement support, facilities support, or related roles.
• Experience managing or supporting critical vendors in data centers, facilities, construction, utilities, manufacturing, logistics, telecom, or other regulated or uptime-sensitive environments.
• Strong contract and commercial awareness, with confidence navigating service issues, performance expectations, and vendor accountability.
• Working knowledge of safety, compliance, and risk-management practices in operational environments.
• Bachelor’s degree in Supply Chain, Business, Operations, Facilities, Procurement, or related field preferred; equivalent experience also valued.
• Confident negotiator and conflict resolver with strong stakeholder presence.
• Data-driven approach to performance tracking, reporting, and issue management.
• Strong organizational skills with the ability to manage multiple vendors, priorities, and follow-up actions simultaneously.
• Strong written and verbal communication skills across operational, commercial, and cross-functional teams.
• Ability to identify issues early, drive accountability, and support practical resolution paths.
• Strong judgment in balancing service continuity, contractual obligations, safety, and operational urgency.
• Proficiency with contract management, vendor tracking, reporting, or enterprise workflow systems.

Nice To Haves

• Experience in mission-critical environments such as data centers, utilities, industrial operations, healthcare, telecom, or large-scale facilities.
• Familiarity with supplier performance management, supplier strategy, benchmarking, cost reduction techniques, or structured vendor governance models.
• Experience supporting vendor audits, compliance reviews, safety documentation, insurance tracking, or contract renewals.
• Knowledge of procurement systems, contract lifecycle tools, reporting dashboards, ticketing systems, or workflow platforms is a plus.
• Exposure to facilities operations, maintenance services, commissioning, construction support, or technical service vendors is strongly preferred.
• Supply chain, procurement, contract management, or vendor management certifications are a plus.

Responsibilities

• Own vendor execution activities across assigned sites, services, or programs, ensuring contracts and service scopes are carried out in alignment with uptime, safety, quality, and operational expectations.
• Support end-to-end vendor lifecycle activities, including selection support, onboarding, contract implementation, performance tracking, issue management, and compliance follow-up.
• Track vendor performance against SLAs, KPIs, quality standards, safety requirements, and delivery commitments; drive corrective actions and escalate recurring or systemic issues.
• Coordinate closely with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other business partners to ensure timely resolution of vendor-related issues.
• Lead or support vendor performance reviews and provide clear, data-backed reporting to site, regional, or functional stakeholders.
• Support vendor risk assessments and business continuity planning for critical service providers, including escalation support and contingency planning where appropriate.
• Help ensure vendor documentation, records, contracts, insurance, certifications, compliance artifacts, and other required materials are complete and current.
• Identify performance gaps, execution risks, commercial concerns, or process inefficiencies and drive improvements that strengthen vendor reliability and service consistency.
• Support service transitions, vendor changes, scope expansions, and performance interventions in partnership with internal stakeholders.
• Maintain accurate systems, trackers, and reporting related to vendor performance, compliance status, contract requirements, and operational issues.
• Reinforce Oracle standards for safety, accountability, communication, and process discipline across vendor interactions.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Flexible Vacation
• 11 paid holidays
• 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level