Vendor Relationship Risk Manager Senior

PNC • Pittsburgh, PA

4d • Onsite

About The Position

This leadership role resides within Enterprise Third Party Management (ETPM), a key function within PNC's Supply Chain organization, and leads a team of vendor risk professionals responsible for supporting a portfolio of third-party engagements primarily aligned to the Technology, Human Resources, and Finance organizations. The successful candidate will serve as a strategic advisor to business leaders, technology partners, and supplier representatives, providing effective challenge, guidance, and risk management expertise throughout the third-party lifecycle. Strong knowledge of technology products and services, including cloud-based solutions, software, technology outsourcing, and emerging Artificial Intelligence (AI) capabilities, is highly preferred. Experience working with global and offshore technology service providers is beneficial. The role requires exceptional organizational and leadership skills, the ability to manage competing priorities with a strong sense of urgency, and demonstrated success influencing stakeholders across all levels of the organization, including senior and executive leadership. Experience with contract management, supplier negotiations, and third-party governance practices is beneficial. The ideal candidate will be a collaborative people leader who develops talent, drives accountability and continuous improvement, supports high-priority initiatives, and provides governance, challenge, escalation, and strategic oversight for complex third-party risk decisions and supplier engagements. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

• University / college degree
• At least 5 years of prior management experience
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Strong knowledge of technology products and services, including cloud-based solutions, software, technology outsourcing, and emerging Artificial Intelligence (AI) capabilities
• Experience working with global and offshore technology service providers
• Experience with contract management, supplier negotiations, and third-party governance practices
• Masters degree, PhD, or certifications

Responsibilities

• Identifies and manages risk associated with a products or services that are essential to the bank with the goal of mitigating risk, improving vendor performance, and achieving compliance with applicable regulations.
• Reviews risk assessment findings, drive remediation, for more complex vendors and leads team of vendor risk employees.
• Regularly interfaces with critical vendors and organizational staff, and company executives to interpret needs and provide accurate specifications and risk mitigation solutions for complex services.
• Consistently identifies opportunities and leads projects to enhance and increase efficiencies in the program, where applicable.
• Manages risk associated with a product or service with the goal of improving vendor and overall program performance and compliance with applicable regulations.
• Works closely with management and staff challenge and advance vendor risk management.
• Reviews and assigns work-sets around new and existing contract assignments for compliance with applicable regulations.
• Consults with vendors, internal colleagues and management, and company executives to remediate risks identified in assessment process.
• Serves as a point of escalation, and recommends, initiates and/or drives solutions.
• Responsible for the creation and presentation of training documentation, risk specialist process documents, reports and required documents for management review, and to develop and improve direct staff and broader group performance.
• Cultivates diverse teams and inclusive workplaces to expand thinking.
• Role models our values with transparency and courage.
• Takes action to drive change and innovation that will transform our business.
• Takes personal ownership to deliver results.
• Empowers and trusts others in decision making.
• Raises the bar with every talent decision and guides the achievement of all employees and customers.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior