Vendor Registration Coordinator II

MountainSeed Appraisal Management LLC•Atlanta, GA

12d•Hybrid

About The Position

The Vendor Registration Coordinator position provides support to many departments within MountainSeed including Compliance, Procurement, Sales and Operations. This position plays a key role in the company’s growth. Professional communication skills, both verbal and written, are imperative for daily interaction within internal associates, as well as with vendors and the staff of the vendor companies who manage their vendor business relationships with MountainSeed.

Requirements

Strong attention to detail, exceptional written and verbal communication skills, and efficiency in responding to written messages through a computer system
Strong organizational skills, be task driven and have the ability to prioritize
Technological literacy and mastery of navigating web browsers and basic office software such as Outlook, Excel and Word
Must be able to work independently as well as part of a team
Comfortable working in an open, team environment with continuous focus on self- and company-improvement
Respond to clients and appraisers as per SLA (service level agreement)
Assist all internal and external customers in defining their needs and requests
Deliver courteous and professional customer service with the goal of exceeding customer expectations

Nice To Haves

Prefer 3+ years experience in one or more of the following areas: mortgage, appraisal, appraisal management company (AMC), banking (specific to mortgage lending), real estate

Responsibilities

Manage the vendor licenses; keep track of upcoming state license expiration dates and proactively update as needed
Terminate individual profiles when vendor no longer holds any valid license
Assist with onboarding/registering the approved vendor panels of new bank clients
Coordinate daily department activities and tasks in conjunction with other departments within MountainSeed. Resolve identified issues with appropriate internal departments
Communicate with vendors in relation to their profile maintenance, including updating expired E&O policies. Resolve identified issues.
Process all requests that come through the MountainSeed dedicated inbox, which is primarily interactions with vendors and internal staff regarding profiles and bank panel maintenance
Answering phone calls and responding to voicemails pertinent to the department
Special Projects as assigned by manager