Vendor Program Specialist - 3682874

Lighthouse Technology Services•Charlotte, NC

1d•Hybrid

About The Position

Lighthouse Technology Services is partnering with our client to fill their Vendor Program Specialist position! This is a 6 month contract with potential to extend and/or convert to full time and will be hybrid in Charlotte, NC. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

Requirements

2-4 years of experience in vendor management, procurement operations, contract administration, or software licensing support
Strong organizational skills and attention to detail with ability to maintain accurate records across multiple programs
Proficiency with Excel and reporting tools for data tracking, validation, analysis, and recurring operational reporting
Demonstrated ability to identify discrepancies in license counts, usage data, and vendor records and escalate appropriately
Strong written and verbal communication skills for coordinating with users, vendors, and internal stakeholders
Ability to manage multiple requests, deadlines, and follow-up items while adhering to SOPs in a fast-paced environment

Nice To Haves

Experience supporting SaaS vendors, enterprise licensing programs, or software asset management operations preferred
Familiarity with subscription-based licensing models, chargeback processes, and compliance documentation practices is a plus

Responsibilities

Manage routine license administration including adds, removes, transfers, and access changes across assigned vendor programs
Maintain accurate records for licenses, entitlements, users, allocations, renewals, and vendor documentation to ensure program continuity
Monitor request queues and vendor tickets to ensure timely completion and identify discrepancies requiring escalation
Prepare and maintain recurring reports on license usage, consumption, billing, recovery, and renewal activities for leadership review
Validate license counts, user data, and vendor-provided reports for accuracy and completeness to support financial reviews
Support audit readiness by organizing and maintaining complete documentation of licensing activity, approvals, and vendor records
Coordinate routine vendor communications, user trainings, demos, and meeting logistics to maintain program visibility
Prepare renewal-ready data including usage reports, entitlement documentation, and spend analysis for commercial review
Execute approved operational changes related to license cleanups, user migrations, consolidation activities, and access updates
Escalate complex vendor, commercial, technical, compliance, or governance issues to senior program owners