Vendor Oversight & Facilities Manager
About The Position
At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us. The Role Great Gray is looking to add a Vendor Oversight & Facilities Manager to our Business Transformation team. Serving as the primary individual responsible for corporate vendor oversight and facilities management, this manager builds collaborative partnerships with a lean, results-driven approach. The role streamlines vendor and facilities operations by creating effective processes, optimizing resources, and ensuring high-quality service delivery in a high-growth environment, enabling our teams to thrive. Location This position will work from our Boston, MA office. Great Gray currently supports a hybrid work model with 4 days onsite, and 1 day remote. Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.
Requirements
- Bachelor’s degree required
- Proven vendor management experience in a small or high-growth organization
- Demonstrated ability to conserve resources while operating effectively and achieving results
- Experience implementing and managing vendor management software or applications
- Strong negotiation skills and the ability to manage vendors for cost savings and service improvements
- Familiarity with facilities management, including maintenance coordination and vendor oversight
- Strong organizational and project management abilities
- Excellent communication, collaboration, and problem-solving skills
- Ability to analyze vendor performance data and produce actionable insights
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
- Comfortable navigating ambiguity
- Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Ownership, Collaboration
Responsibilities
- Build and oversee enterprise-wide vendor management program – approvals, onboarding, monitoring, optimization and offboarding
- Partner with Legal, Third Party Risk Management, Finance and the business leads to create processes that are efficient & utilize best practices, ensure proper controls and adhere to compliance standards
- Drive best practices across the vendor population – performance metrics, payment terms, standard terms and conditions, onboarding and offboarding
- Identify opportunities to partner with the business – cost reduction, spend consolidation, renewal strategy
- Identify efficiency opportunities through automation, data science or new tools
- Lead requirements gathering, vendor selection and implementation for any new third party applications to support the program
- Support M&A vendor diligence and integration to the Great Gray enterprise vendor footprint
- Partner with business leaders when vendor RFIs/RFPs are required to select a vendor
- Plan and coordinate facilities maintenance, office moves, space planning, and equipment installations for 4 US-based office locations (200 employees total)
- Track lease provisions, renewals, and termination timelines in partnership with Finance
- Oversee procurement of office equipment, supplies, and provisions
- Prepare and manage budgets for facilities and office-related expenses
- Complete other related duties as assigned
Benefits
- Be an integral part of an early-stage, high-growth organization!
- Hybrid work environment
- Competitive compensation package including 401(k) with elective and non-elective match opportunities
- Lifestyle spending allowance program
- Medical, Dental, Vision Insurance
- Employer-paid life and disability insurance
- Generous paid time off program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
51-100 employees
