Vendor Onboarding Specialist I – Temporary Housing

Crawford•Jacksonville, FL

44d

About The Position

The Vendor Onboarding Specialist I – Temporary Housing supports the development, execution, and ongoing operations of the Temporary Housing program within Contractor Connection. This role is responsible for the end-to-end lifecycle of housing providers, including sourcing, onboarding, compliance validation, activation, and ongoing maintenance. The role acts as a key point of coordination between internal teams, housing providers, and program stakeholders, while maintaining a strong focus on speed, quality, control, and program scalability.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
Minimum of two years of related experience is required.
Strong computer skills, including Microsoft Outlook, Word, Excel, and web-based systems
Excellent attention to detail and ability to review and validate documentation for accuracy and completeness
Strong time management and ability to manage multiple workflows simultaneously
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Strong interpersonal skills with the ability to engage both internal stakeholders and external partners
Ability to work independently with minimal supervision as well as collaboratively within a team
Adaptability to evolving processes and new program development

Nice To Haves

Experience with recruiting, onboarding, vendor management, or program coordination preferred

Responsibilities

Identifies, sources, and engages prospective housing providers through outreach, referrals, and market research aligned with program needs
Presents program requirements, expectations, and participation standards to prospective providers
Manages the onboarding lifecycle, including application processing, documentation collection, and provider readiness
Performs compliance review of housing providers by verifying required documentation and analyzing applications to assess completeness, readiness, risks, and appropriate next steps prior to audit
Tracks onboarding pipelines and activation timelines to ensure timely progression and alignment with program demand and service expectations
Maintains accurate provider records, contracts, and documentation across systems, ensuring data integrity and timely progression
Supports ongoing provider maintenance, including compliance re-verification, documentation updates, and removal of non-compliant providers
Monitors provider adherence to program standards; identifies trends, gaps, and risks, and escalates as needed
Serves as a liaison between internal teams and external stakeholders to ensure alignment and clear communication
Participates in special projects, cross-functional initiatives, continuous improvement efforts, and performs duties in other areas as requested.
Always Upholds the Crawford Code of Business Conduct and Ethics
Upholds and projects the public image of the Company