Vendor Manager III

TD•Toronto, ON

2d•CA$96,900 - CA$136,800•Onsite

About The Position

TD is committed to delivering legendary customer experiences and building strong, trusted relationships with our customers, colleagues, and communities. As part of our Vendor Management function, you will play a key role in supporting the Bank’s risk culture by ensuring third-party relationships are managed in alignment with enterprise policies, regulatory expectations, and business objectives.

Requirements

Undergraduate degree in Business, Finance, Law, Risk Management, Computer Science, or a related discipline
5+ years of experience in vendor management, third-party risk management, procurement, or supplier governance
Strong knowledge of third-party risk frameworks, contract governance, and control environments
Experience supporting audit, regulatory, or compliance activities
Proven ability to collaborate across multiple stakeholders (LOBs, Procurement, Legal, Risk, Audit)
Strong analytical, problem-solving, and communication skills

Nice To Haves

Experience within a Canadian financial institution
Vendor management or business experience related to ATM and Cash Service portfolios will be a plus
Experience with vendor management systems and reporting tools (e.g., Ariba, Coupa, etc.)
Relevant certifications (e.g., PMP, procurement or risk certifications)

Responsibilities

Execute third-party risk management activities across the lifecycle, including due diligence, risk assessments, ongoing monitoring, and issue remediation
Ensure vendor compliance with TD policies, risk frameworks, and regulatory expectations (e.g., operational risk, information security, privacy, business continuity)
Identify and escalate control gaps, emerging risks, and compliance issues, and drive timely resolution in partnership with stakeholders
Maintain accurate documentation and evidence to support governance, control testing, and audit activities
Act as a subject matter expert (SME) and trusted advisor to LOB stakeholders and contract owners on vendor management practices and TPRM requirements
Support LOBs in managing vendor portfolios, including onboarding, ongoing governance and performance monitoring.
Provide guidance on vendor-related risks, governance expectations, and policy adherence
Enable consistent execution of vendor management processes across business segments
Support contract lifecycle activities including negotiation, renewal, amendment, and termination of vendor agreements
Partner with Procurement and Legal to ensure contracts include appropriate risk protections, service levels, audit rights, and regulatory clauses
Monitor vendor compliance with contractual obligations, including SLAs, reporting requirements, attestations, and financial terms
Identify opportunities to optimize vendor costs, contract structures, and service outcomes
Support internal and external audit activities, including evidence gathering, documentation, and response coordination
Ensure timely remediation of audit findings, control deficiencies, and compliance issues related to third-party engagements
Prepare and maintain governance artefacts, including risk assessments, attestations, and control documentation
Partner with Risk, Compliance, and Audit teams to ensure adherence to enterprise standards and regulatory expectations
Monitor vendor performance against KPIs, KRIs, and service levels, and escalate issues as required
Develop and maintain reporting dashboards and insights for stakeholders and senior management
Identify trends, gaps, and opportunities to strengthen vendor governance, controls, and processes
Contribute to continuous improvement of third party risk and vendor management frameworks, tools, and methodologies