About The Position

The Transaction Banking division is seeking a Vendor Manager, Vice President to strategically manage the organization's relationships with key vendors. This role is crucial for ensuring optimal value, performance, and compliance across the full lifecycle of vendor engagement, from selection and contract negotiation to performance monitoring, risk mitigation, and technology integration. The Vendor Manager will be instrumental in driving cost efficiencies, fostering innovation, and safeguarding the organization against vendor-related business risks. The Transaction Banking platform is designed to be nimble, secure, and easy for clients to use, combining the strength of a long-established firm with the agility of a tech start-up to solve complex operational needs and optimize working capital efficiency for clients.

Requirements

  • Bachelor's degree in Business Administration, Supply Chain Management, Information Technology, Finance, or a related field.
  • Minimum of 10 years of progressive experience in Information Technology vendor management, procurement, contract management, or a related strategic sourcing role
  • Proven track record of successful negotiation and contract execution.
  • Experience managing technology vendors and understanding IT service delivery models.
  • Demonstrated experience in developing and implementing vendor risk management frameworks.
  • Exceptional negotiation and communication (written and verbal) skills.
  • Strong analytical and problem-solving abilities, with a keen eye for detail.
  • Proficiency in contract law principles and best practices.
  • Solid understanding of IT infrastructure, software, and service delivery models.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong leadership and interpersonal skills, with the ability to influence and build consensus.

Responsibilities

  • Oversee the entire contract lifecycle for Information Technology vendors (software, hardware, and IT professional services), including drafting, review, negotiation, execution, and renewal of vendor agreements.
  • Ensure all contracts align with organizational policies, legal requirements, and business objectives.
  • Monitor contract compliance, terms, and conditions, identifying and addressing any deviations or breaches.
  • Maintain a centralized repository of vendor contracts and related documentation.
  • Lead and execute complex negotiations with vendors to secure favorable terms, pricing, service level agreements (SLAs), and performance metrics.
  • Develop and maintain strong, collaborative relationships with key vendors, acting as the primary point of contact.
  • Conduct regular business reviews with vendors to assess performance, discuss strategic initiatives, and address issues.
  • Drive continuous improvement and innovation through vendor partnerships.
  • Evaluate vendor capabilities and technological offerings to ensure alignment with the organization's strategic technology roadmap and business needs.
  • Collaborate with IT and business units to assess the integration, scalability, and security of vendor technologies.
  • Stay abreast of market trends and emerging technologies relevant to vendor services, recommending strategic adjustments as needed.
  • Manage vendor-provided software, hardware, and service solutions, ensuring they meet operational requirements.
  • Identify, assess, and mitigate potential business risks associated with vendor relationships, including operational, financial, security, data privacy, compliance, and reputational risks.
  • Develop and implement vendor risk assessment frameworks and due diligence processes.
  • Ensure vendors adhere to the organization's security policies, regulatory requirements, and ethical standards.
  • Develop contingency plans and exit strategies for critical vendor services.
  • Define, track, and report on key performance indicators (KPIs) and SLAs for all managed vendors.
  • Analyze vendor performance data to identify trends, areas for improvement, and opportunities for cost savings.
  • Prepare and present regular reports on vendor performance, risk posture, and strategic initiatives to senior management.
  • Collaborate with procurement teams on vendor selection processes, including RFI/RFP development and evaluation.
  • Contribute to the development of vendor management strategies and policies.

Benefits

  • training and development opportunities
  • firmwide networks
  • benefits
  • wellness and personal finance offerings
  • mindfulness programs
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