Vendor Management Support Specialist

DIGIOFFICE•Johns Creek, GA

3d•$27 - $32•Onsite

About The Position

The Vendor Management Support Specialist supports the day-to-day administration, coordination, and oversight of third-party vendors within a fast-paced operational environment. This role partners with Procurement, Finance, Operations, IT, internal business teams, and external vendors to ensure vendor information is accurate, documentation is maintained, issues are resolved, and vendor commitments are effectively tracked. Experience supporting transportation, logistics, freight, distribution, warehouse, supply chain, or multi-location operations is highly desirable but not required.

Requirements

2+ years of experience in vendor management, procurement, purchasing, supply chain, accounts payable, contract administration, project coordination, or similar business operations.
Strong organizational, communication, documentation, and follow-up skills.
Ability to manage multiple vendors, priorities, locations, and deadlines.
Strong Microsoft Excel and Microsoft 365 skills.

Nice To Haves

Experience supporting transportation, logistics, freight, distribution, warehouse, supply chain, or multi-location operations is highly desirable but not required.
Experience with ERP, procurement, ITSM, or vendor management systems preferred.
Experience with ServiceNow, SAP, Oracle, Coupa, Ariba, or similar platforms is a plus.
Associate or bachelor's degree preferred; equivalent relevant experience will be considered.

Responsibilities

Support vendor onboarding, setup, changes, and offboarding.
Maintain vendor records, contacts, contracts, insurance certificates, compliance documents, and other required information.
Coordinate with vendors and internal stakeholders to resolve service, documentation, invoice, PO, and payment issues.
Track vendor agreements, renewals, expiration dates, deliverables, SLAs, and outstanding action items.
Support vendors providing services across multiple facilities or operational locations.
Assist with vendor performance tracking, reporting, scorecards, and service-level reviews.
Maintain vendor trackers, dashboards, reports, and supporting documentation.
Coordinate vendor meetings and follow up on commitments, issues, and corrective actions.
Support Procurement and Operations with vendor-related requests and escalations.
Assist with audit, compliance, and documentation requirements.
Identify opportunities to improve vendor processes, communication, and operational efficiency.