About Upstart Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you! The Team: Upstart’s Home Lending vertical is seeking a Vendor Management Program Manager to establish and run a new, centralized vendor management function. This role will be responsible for building the foundation for consistent vendor oversight, quality and performance tracking, risk control, and change management across our Home Lending operations and product teams. You will be the primary owner of vendor relationships and process, driving accountability, creating structure, and ensuring our external partners enable efficient, compliant, and scalable operations. As the Program Manager at Upstart, you think strategically and analytically, approach challenges with a solutions mindset, and excel at improving processes and workflows. You take full ownership of initiatives from concept to execution, operating independently while driving meaningful results. You also communicate clearly and build strong, collaborative relationships with both internal teams and external vendors.