Vendor Managed Inventory (VMI) Lead (Driver)

Thruway Fasteners•Duluth, GA

14h•Hybrid

About The Position

The Vendor Managed Inventory (VMI) Lead (Driver) will be the "public face" of Thruway at key customer locations and an extension of the distribution branch. This cross-functional role involves maintaining customer satisfaction, managing inventory, ensuring product quality, and operating company vehicles safely. The position requires proactive communication, problem-solving, and a commitment to maintaining a positive customer relationship and efficient inventory program.

Requirements

Maintain a valid driver’s license and ability to drive Thruway’s vehicle to deliver product to Customer facilities.
Load and unload shipments
Excellent Judgment and quick decision-making ability
Superior organizational skills and excellent communication skills
Demonstrated integrity and ethical standards
Demonstrated success managing inventory
Strong project management and multi-tasking skills
Excellent written, listening, verbal and interpersonal communication skills
Able to implement branch and company improvement initiatives
Strong working knowledge of customer products
Safely operate Forklift, Pallet Jack, or other Heavy equipment as required
Able to work long hours on your feet
Meticulous attention to detail and accuracy
Ability to safely lift up to 50 lb. boxes
Excellent reading comprehension skills
Be a great team player willing to help others as needed

Responsibilities

Consistently maintain strong attendance and presence within customer facility.
Safely operate Thruway vehicles and maintain a clean driving record.
Proactively communicate customer satisfaction, product delivery or quality via phone, text or email ASAP to Thruway support staff.
Always put forth a professional demeanor and appearance while on the job.
Create a positive rapport with customers.
Bring to work each day a drive and desire to improve, and a goal to make the program you are overseeing the very best it can be.
Solve problems, offer guidance and know when to share information gathered at customer facility with Sales, Management and other Thruway staff as needed to ensure customer satisfaction.
Safe operation of all equipment is the top priority of this position. Employee will follow all Customer and Thruway Inc. safety requirements, defaulting to the more stringent requirements.
Deliver / offload / receive inventory to Customer locations and manage stocked goods (re-ordering thru scanning, and re-stocking) within a secured location for seamless replenishment within the Customer facility.
Evaluate consumption for re-order and work with customers to approve and adjust inventory levels to ensure optimum Thruway efficiency and Customer satisfaction.
Quality Control: Ensure all orders are correct to customers’ sizes and specifications (Measure if required) check fit-form-function. Check quantity and quality of product as delivered to assure defects-free. If defect or issue found, communicate to Thruway Sales before refilling stock.
Periodically meet with Supplier Quality Engineers (SQE), Line Supervisors and Plant Operations Managers to assure program and perceptions of the program are running efficiently.
Interact daily with Line personnel to identify product demand change and react accordingly.
Interact daily with Thruway personnel (phone, email, in person) to communicate requirements of plant location and obtain the necessary product and support to ensure customer satisfaction.
Prepare for and take physical inventory at consignment locations.
Remove all trash and cardboard from Thruway stock locations.
Maintain 5S (Sort, Straighten, Shine, Standardize, Sustain) principals within program to enhance cleanliness and organization in all areas. Maintain VMI inspection ready to Customer and Thruway Management highest expectation.
Through communication, decisions, self-starter and behavior by example, create a culture that works together to exceed customers’ expectations and places Thruway as “Trusted Advisors”.