Vendor Managed Inventory Technician (VMI)

BLACKHAWK INDUSTRIAL OPERATING CO • Hartford, CT

6d • Hybrid

About The Position

The VMI Technician is responsible for replenishing inventory at customer locations while ensuring compliance with company safety standards and operational procedures. This role serves as a key point of contact between the company and the customer, maintaining strong relationships and delivering high service levels. The VMI Technician is accountable for accurate inventory management, equipment upkeep, and enforcing safety protocols, including restricting unauthorized access to warehouse and operational areas. BlackHawk Industrial provides the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. This position is considered safety sensitive and is subject to drug testing, including cannabis.

Requirements

• Strong understanding of inventory management, replenishment processes, and warehouse operations.
• Excellent customer service and communication skills.
• Ability to work independently and manage time effectively across multiple locations.
• Basic mechanical aptitude with the ability to perform minor equipment repairs and troubleshooting.
• Proficiency in inventory management systems, mobile applications, and Microsoft Office.
• Strong attention to detail and problem-solving skills.
• High School Diploma or GED required.
• 2–4 years of experience in warehouse operations, inventory management, or VMI-related roles.
• Valid driver’s license with a clean driving record required.

Nice To Haves

• Experience working directly with customers or in field service roles preferred.
• DOT certification may be required based on role responsibilities.

Responsibilities

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors
• Responsible for promoting culture of safety
• Travels to customer locations to replenish, organize, and maintain inventory within vending machines, crib systems, or designated storage areas.
• Ensures accurate stocking levels by monitoring usage trends and adjusting inventory as needed to meet customer demand.
• Performs cycle counts and reconciles inventory discrepancies, coordinating with internal teams to resolve issues.
• Maintains vending, crib, or inventory equipment in clean and working condition; performs basic troubleshooting and coordinates repairs as needed.
• Accurately records transactions, inventory movements, and service activities within VMI systems and company platforms.
• Loads and unloads products safely, ensuring proper handling and transportation of materials.
• Enforces company safety and security protocols by ensuring carrier drivers and unauthorized personnel are not permitted inside warehouse or controlled operational areas; directs all external personnel to designated areas and escalates non-compliance as needed.
• Maintains company vehicles, tools, and equipment in a clean, organized, and safe condition.
• Collaborates with internal teams including Sales, Operations, and Supply Chain to support customer satisfaction and continuous improvement.
• Identifies opportunities to improve service levels, inventory efficiency, and equipment utilization.
• Adheres to all OSHA, DOT, and company safety policies, including PPE requirements.
• Performs additional duties and special projects as assigned.

Benefits

• Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria)
• Dental and Vision Insurance
• 401K Plan and Company Match
• FSA (Full FSA, Limited FSA, and Dependent FSA)
• Company paid Long Term and Short-Term Disability
• Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life
• Ancillary Critical Illness Insurance (Wellness Rider Included)
• Ancillary Accident Insurance (Wellness Rider Included)
• Ancillary Hospital Indemnity
• Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
• Paid Time Off
• Holiday Paid Time Off
• Gym Reimbursement
• Quarterly Wellness challenge with a chance to will money or prizes
• Tuition Reimbursement – after 1 year of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED