Vendor Compliance Coordinator

Design Resources•Overland Park, KS

3d•Onsite

About The Position

The Vendor Compliance Coordinator will oversee the review and approval of vendor agreements, routing guides, terms and conditions, and related documentation. This position will also play a key role in researching, disputing, and resolving customer chargebacks while partnering closely with internal teams to ensure compliance and data accuracy.

Requirements

Strong attention to detail with the ability to interpret and analyze data requirements
Excellent organizational and prioritization skills
Ability to build positive working relationships across teams
Effective time-management skills
Comfortable multitasking in a fast-paced environment
Analytical mindset with strong problem-solving abilities
Ability to quickly learn new systems, concepts, and technologies

Responsibilities

Manage the vendor document review workflow through Wrike
Research, dispute, and resolve all customer chargebacks
Oversee and maintain vendor exemptions
Collaborate with the Data Control Coordinator to validate requirements
Partner with Finance to track, reconcile, and finalize chargebacks for reversal or credit
Maintain accurate internal documentation and update records based on customer communications
Prepare and distribute weekly and monthly reporting to internal teams
Work with Production Planning to address production facility chargebacks and threshold violations
Lead weekly internal chargeback review meetings
Oversee the full rebate agreement lifecycle, including contract creation, cross-department collaboration, and annual review scheduling
Facilitate cross-functional meetings to resolve issues as they arise
Initiate and manage SPS Commerce support tickets and business partner agreements, supporting EDI customer onboarding