Vendor Analyst

National Debt Relief, LLC.

19h•$70,000 - $80,500•Remote

About The Position

The Vendor Analyst plays a crucial role overseeing partner relationships. This position involves managing 3rd party partner relationship(s), ensuring a seamless and open line of communication/exchange of information, and contributing to the optimization of the operation workflows within the organization.

Requirements

Bachelors degree or equivalent professional experience
3 years of experience in vendor coordination, operations support, account management, or related analytical role
Strong analytical skills with the ability to work with data and generate meaningful insights
Excellent communication skills, both verbal and written
Detail-oriented mindset and a commitment to accuracy in all tasks
Proficiency in Microsoft Excel
Ability to prioritize tasks, meet deadlines, and adapt to changing priorities as needed
Problem solving skills to address issues and recommend process improvements
Ability to travel up to 10% (domestic and international); valid passport required
Computer competency and ability to work with a computer.
Prioritize multiple tasks and projects simultaneously.
Exceptional written and verbal communication skills.
Punctuality expected, ready to report to work on a consistent basis.
Attain and maintain high performance expectations on a monthly basis.
Work in a fast-paced, high-volume setting.
Use and navigate multiple computer systems with exceptional multi-tasking skills.
Remain calm and professional during difficult discussions.
Take constructive feedback.

Responsibilities

Develop and nurture strong relationships with vendor(s) to facilitate effective communications, collaboration, and alignments with operational goals.
Serve as primary POC for general partner inquiries, issues, and escalations – ensuring timely resolutions.
Monitor partner performance metrics / KPIs.
Collaborate with cross-functional teams to address performance gaps and/or make recommendation to senior leadership for any corrective items.
Assist partner with the onboarding/offboarding of new personal (profile set up, scheduling, etc).
Collect, analyze, and interpret vendor-related data, including performance metrics.
Review daily reports and dashboard to provide insight into partner performance – helping to identify opportunities for process/operational improvement.
Maintain accurate and up-to-date records of partner interactions, communications, and performance data.