Analyst-GSS Vendor Oversight
About The Position
At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! About the Department The Transfer Agent Oversight & Operations Support team safeguards Franklin Templeton’s funds by overseeing outsourced transfer agent vendors and ensuring regulatory, prospectus, and policy compliance. The team works cross-functionally with internal partners and vendors to manage risk, resolve escalations, and support operational stability. Employees gain exposure to complex fund operations, senior stakeholders, and meaningful decision-making that directly protects clients and the firm.
Requirements
- Strong analytical and problem-solving capabilities.
- Ability to break down complex processes.
- Proven project management and prioritization skills.
- Comfort working independently and with teams.
- Clear, effective written and verbal communication.
- Strong presentation and stakeholder influence skills.
- Sound judgment and decision-making ability.
- Proactive mindset with openness to change.
Responsibilities
- Oversee outsourced transfer agent vendor performance.
- Identify risks and escalate issues clearly.
- Monitor regulatory impacts on funds and vendors.
- Understand mutual fund operations and dependencies.
- Communicate objectives across stakeholders.
- Manage incidents and oversee resolution efforts.
- Improve processes and reduce inefficiencies.
- Identify, document, and assess risks.
- Develop and support mitigation strategies.
Benefits
- Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results.
- Along with base compensation, employees are eligible for an annual discretionary bonus (delete as appropriate), a 401(k) plan with a generous match, and recognition rewards.
- We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program.
- Three weeks paid time off the first year
- Medical, dental and vision insurance
- 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
- Employee Stock Investment Program
- Tuition Assistance Program
- Purchase of company funds with no sales charge
- Onsite fitness center and recreation center
- Onsite cafeteria
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
