Vehicle Service Specialist (Full Time)

Henley VIOC • Middle River, MD

9d • Onsite

About The Position

Henley Enterprises, Inc, the largest franchisee of Valvoline Instant Oil Change, is looking for individuals to reach their full potential in a full-time career with excellent advancement opportunities. They provide the tools necessary to succeed and welcome all types of talent, regardless of background or experience. Training is provided for services including changing oil, checking/filling vehicle fluids, and inspecting/replacing lights and wipers. The company emphasizes that no prior experience is required, making it suitable for recent high school graduates, seasoned professionals seeking a change, veterans transitioning to civilian life, or anyone in between.

Requirements

• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to learn and follow the VIOC SuperPro process for all services.
• Achieve SuperPro certification.
• Must have reliable transportation.
• Basic computer knowledge/aptitude

Responsibilities

• Provide exceptional customer service and address any concerns or questions.
• Perform oil changes, filter replacements, and lubrication services for vehicles.
• Inspect vehicles for any potential issues or areas that require attention.
• Conduct basic maintenance tasks such as tire rotations and fluid level checks.
• Keep track of inventory and ensure all supplies are readily available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines to ensure a safe working environment.

Benefits

• Paid on-the-job training
• No late evenings – Most locations close by 7pm
• Competitive pay set at $20.75 per hour
• Now offering DailyPay!
• Promoting from within – 95% of upper-level management started out in an entry-level position
• Tuition Reimbursement
• Employee Discount – 50% off most services for up to 2 vehicles
• Paid vacation and holidays
• Medical, Dental, Vision, and 401(k) Savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED