Vehicle Service Specialist

Valvoline Instant Oil Change - Henley Enterprises • Seekonk, MA

6h • Onsite

About The Position

Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is seeking Vehicle Service Specialists. The company offers tools for success, whether you are looking for a part-time job with flexible hours or a full-time career with excellent advancement opportunities. They welcome all types of talent, regardless of background or experience, and provide training in services such as changing oil, checking/filling vehicle fluids, or inspecting/replacing lights and wipers. No prior experience in service centers is required, making it suitable for recent high-school graduates, seasoned professionals, veterans, or anyone in between.

Requirements

• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to learn and follow the VIOC SuperPro process for all services.
• Achieve SuperPro certification.
• Must have reliable transportation.
• Ability to inspect and replace car lights and wipers.
• Ability to check fluid levels and add fluids to vehicle when necessary.
• Ability to inspect/replace engine air filter and cabin air filter.
• Ability to add oil to engine in the proper amount based on specifications of vehicle make/model.
• Ability to remove/rotate/lift/reinstall tires for tire rotation service.
• Ability to lubricate necessary components of the chassis/driveline.
• Ability to perform additional services on cooling systems and transmissions.
• Ability to perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
• Ability to move from bay to bay to perform services on multiple vehicles.
• Ability to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
• Ability to constantly position self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
• Ability to move/transport items up to approximately 50 pounds.
• Ability to work with tools to perform duties in tight sometimes hard to reach areas.
• Ability to communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.

Responsibilities

• Provide exceptional customer service and address any concerns or questions.
• Perform oil changes, filter replacements, and lubrication services for vehicles.
• Inspect vehicles for any potential issues or areas that require attention.
• Conduct basic maintenance tasks such as tire rotations and fluid level checks.
• Basic computer knowledge/aptitude
• Keep track of inventory and ensure all supplies are readily available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines to ensure a safe working environment.

Benefits

• Paid on-the-job training
• No late evenings – Most locations close by 7pm
• Competitive pay set at $21.25 per hour
• Now offering Earned Wage Access through DailyPay!
• Promoting from within – 95% of upper-level management started out in an entry-level position
• Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
• Tuition Reimbursement
• Employee Discount – 50% off most services for up to 2 vehicles
• Medical, Dental, Vision, and 401(k) Savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED