Vehicle Service Specialist (Full Time)

Henley VIOC • Dover, DE

1d • Onsite

About The Position

Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is looking for individuals who are eager to reach their full potential and enjoy meeting new people in a team environment. This is a full-time career opportunity with excellent advancement prospects. Henley Companies provides the necessary tools for success and welcomes all types of talent, regardless of background or experience. Comprehensive training is provided for services such as changing oil, checking/filling vehicle fluids, and inspecting/replacing lights and wipers. No prior experience is required in their service centers, making it suitable for recent high school graduates, seasoned professionals seeking a change, veterans transitioning to civilian life, or anyone in between.

Requirements

• Basic computer knowledge/aptitude
• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to learn and follow the VIOC SuperPro process for all services.
• Achieve SuperPro certification.
• Must have reliable transportation.

Responsibilities

• Provide exceptional customer service and address any concerns or questions.
• Perform oil changes, filter replacements, and lubrication services for vehicles.
• Inspect vehicles for any potential issues or areas that require attention.
• Conduct basic maintenance tasks such as tire rotations and fluid level checks.
• Keep track of inventory and ensure all supplies are readily available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines to ensure a safe working environment.

Benefits

• Paid on-the-job training
• No late evenings – Most locations close by 7pm
• Competitive pay set at $19.50 per hour
• Earned Wage Access through DailyPay!
• Promoting from within – 95% of upper-level management started out in an entry-level position
• Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
• Tuition Reimbursement
• Employee Discount – 50% off most services for up to 2 vehicles
• Medical, Dental, Vision, and 401(k) Savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED